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Honeywell · 2 months ago

QCS/DCS Field Service Engineer I (Syracuse, NY)

Syracuse, NY, United States

Full-time

Onsite

Entry Level

$70K/yr - $88K/yr

2+ years exp

Honeywell is a leading software-industrial company that invents and commercializes technologies to address critical demands in various sectors. The QCS/DCS Field Service Engineer I will provide advanced technical support and expertise in the Industrial Automation business unit, focusing on troubleshooting and resolving complex technical issues to ensure customer satisfaction and operational efficiency.

AerospaceElectronicsInformation TechnologyInnovation ManagementManufacturingService Industry

Growth Opportunities

No H1B

U.S. Citizen Only

Responsibilities

Troubleshoot and resolve complex technical issues for our customers

Provide advanced technical support and expertise for our IA solutions

Collaborate with cross-functional teams to ensure successful implementation of our solutions

Conduct training sessions for customers and field service engineers

Stay updated with industry trends and advancements, and provide recommendations for improvement

Due to the nature of this discipline, maybe required to work off-hours, on weekends, and/or holidays, on occasion

Must be available for on-call rotation

Travel: 75%+ US

Qualification

Industrial Automation expertiseProblem-solving skillsTechnical communicationSoftware configuration experienceProject management experienceCustomer focusLeadership skillsContinuous learning mindset

Required

2+ years of professional technical field (ie, field service, technical operations, industrial maintenance, process automation, heavy manufacturing, development or Military experience)

High School Diploma or GED

Strong technical knowledge and expertise in Industrial Automation technologies

Excellent problem-solving and troubleshooting skills

Ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders

Experience in project management and execution

Strong customer focus and ability to build and maintain relationships

Valid Driver's License and driving record acceptable to Honeywell

Preferred

Software configuration, migrations experience, project engineering experience, virtualization, Cyber process control, electrical, or other application experience

Strong leadership and mentoring skills

Continuous learning mindset and willingness to stay updated with industry advancements

Results-oriented approach and ability to drive projects to successful completion

Strong problem-solving and analytical abilities