Front Desk Administrator (Bel-Red) jobs in United States
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Dreamclinic Massage · 4 days ago

Front Desk Administrator (Bel-Red)

Dreamclinic Massage is a wellness clinic specializing in therapeutic massage and acupuncture, and they are seeking a Front Desk Administrator to join their Bel-Red team. The role involves delivering exceptional client experiences, managing scheduling and payments, and maintaining a welcoming clinic environment.

Health CareTherapeuticsWellness

Responsibilities

Foster a friendly, professional environment where clients feel cared for and respected—whether in person, on the phone, or via text and email
Book appointments, process payments, and manage paperwork with accuracy and efficiency
Keep our front desk, lobby, and shared spaces tidy and inviting at all times
Work closely with fellow administrators across three Dreamclinic locations to ensure seamless daily operations
Respond to phone calls, emails, and texts with prompt, thoughtful communication
Check clients in and out efficiently, ensuring a smooth and positive experience
Create invoices and handle payments with care and accuracy
Assist clients in booking and rescheduling appointments
Explain treatment styles, memberships, and promotions (training provided)
Provide basic insurance information (training provided)
Collaborate with team members via our internal chat system
Maintain the cleanliness and presentation of restrooms and shared areas
Re-stock supplies to ensure everything runs smoothly

Qualification

Customer ServiceSchedulingPayment ProcessingOrganizational SkillsEmpathyTech-SavvyTeam CollaborationAttention to Detail

Required

Enthusiastic, organized, and service-oriented
Independent and proactive
Comfortable working with minimal supervision
Embraces growth and welcomes feedback
Thrives in a dynamic environment
Empathy, professionalism, and a can-do attitude
Enthusiastic about holistic wellness
Enjoys working in a collaborative, diverse environment
Tech-savvy and detail-oriented
Strong organizational skills
Self-motivated and quick to notice what needs doing
Finds satisfaction in staying one step ahead
Welcomes learning opportunities and appreciates clear, kind feedback
Comfortable with change

Preferred

Experience with or a good understanding of Massage Therapy, Acupuncture, and Insurance
Familiarity with the Bel-Red neighborhood and community

Benefits

Wellness Perks: Enjoy discounted massage and acupuncture services (one free per month for full-time; 50% off additional services).
Commission Opportunities: Earn additional income for each membership or package you sell.

Company

Dreamclinic Massage

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Dreamclinic is an award-winning Wellness business, specializing in services and education that promote a natural approach to health.

Funding

Current Stage
Growth Stage

Leadership Team

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Larisa Goldin
Founder & CEO
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Company data provided by crunchbase