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Spire Hospitality · 1 day ago

Spa Receptionist

Stowe, VT

Full-time

Onsite

New Grad, Entry Level

$18/hr - $18/hr

Spire Hospitality is a management company specializing in creating memorable guest experiences at hotels and resorts. They are seeking a Spa Receptionist to provide exemplary guest service, assist with reservations, and ensure a seamless experience for spa guests.

HospitalityHotelResorts

Growth Opportunities

Responsibilities

Responsible for exemplary guest service in Spa reservations, providing Spa and resort information, tours of the spa, pool and fitness facility and spa guest check in and out procedures

Spa Reservations

Guest check in and POS

Assist in the coordination of all spa departments to ensure a seamless guest spa experience

Be knowledgeable in all aspects of Club Topnotch Memberships and what they entail

Assist in Retail Sales

Assist in maintaining the juice bar, lounge and pool areas

Liaise with all resort departments to ensure a heightened guest experience and that the physical standards of the spa facility are, maintained

Qualification

Customer service experienceCommunication skillsOrganizational skillsProblem resolutionProfessional demeanorEnglish language proficiency

Required

Previous customer service experience a must

Excellent communication and organizational skills

Proven track record resolving guest problems and expediting solutions

Must read, write and speak the English language

Ability to maintain a professional, calm, unhurried demeanor

Flexible work schedule - Full time/Part time available schedule

Ability to stand for long periods of time

Ability to exercise judgement in evaluating situations and making sound decisions

Benefits

EARLY PAY OR EARNED WAGE ACCESS get paid before payday

Medical

Dental

Vision

Pet discount program

Identity theft protection

Pre-paid legal support

Flexible spending accounts

Matched 401K

Life

Critical accident or illness

Short- & long-term disability

Paid time off

Wellness programs

Wonderful hotel discounts

Company

Spire Hospitality

Spire Hospitality is an operator, manager and developer of over 100 hotel and resort properties.

Founded in 1986

Grapevine, Texas, USA

1001-5000 employees

https://www.spirehotels.com/

Funding

Current Stage

Late Stage

Leadership Team

Chris Russell

CEO

William Keating

Executive Vice President & CFO

Recent News

PR Newswire

AWH Partners Announces Acquisition of Residence Inn/Fairfield Inn & Suites Property in Broomfield, Colo.

2024-11-12

LODGING Magazine

Spire Hospitality Appoints Jamelia Lehn as CFO — LODGING

2024-06-04

LODGING Magazine

50+ Hotel Management Companies to Know in 2024 — LODGING

2024-06-04

Company data provided by crunchbase