JPMorganChase · 20 hours ago
Branch Operations - Product Delivery Associate - Testing
370 S Cleveland Ave, Westerville, OH, 43081, US
Full-time
Onsite
Entry Level
2+ years expJPMorganChase is a leading financial services firm dedicated to helping customers achieve their financial goals. As a Product Delivery Associate within the Branch Communications & Tools team, you will support the delivery processes of products and features, manage dependencies, and ensure quality through testing while contributing to process improvements.
Asset ManagementBankingFinancial Services
Responsibilities
Supports delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies
Contributes to change management activities across functional partners and documents adherence to the firm’s risk, controls, compliance, and regulatory requirements
Documents blockers and impediments to aid with dependency management and resource availability
Collaborates with the Product Delivery Manager to engage stakeholders and cross-functional partners to manage dependencies and timelines
Perform assigned testing using established processes and tools to ensure quality and reliability, while understanding interfacing applications, test environments, and tools
Document test plans, scripts, defects, and reports, maintaining comprehensive test case inventory
Collaborate with Product, and Technology to prepare test scenarios, participate in sprint ceremonies, and refine user stories
Lead test efforts, mentor peers, and assist developers in problem resolution
Manage multiple priorities and tight timelines while supporting project implementation and post-implementation reviews
Drive process improvements, facilitate methodology discussions, and evaluate opportunities for automation
Participate in project quality reviews, assess risks, and make recommendations as needed
Qualification
Required
2+ years of experience or equivalent expertise in product management, project management, or a relevant domain area
Demonstrated experience or equivalent expertise in product management, project management, or a relevant domain area
Exposure to operational management and change readiness workstreams
2+ years of system/application software testing
Skilled in writing use cases, functional specs, scenarios, workflows, test cases, and test plans
Experience in test case development and defect resolution
Motivated team player with strong interpersonal skills
Able to work well under pressure with excellent attention to detail
Preferred
Emerging knowledge of product release and deployment processes
Familiarity with JIRA and Agile methodology
Financial Industry or Branch experience preferred
Bachelor's degree or equivalent experience
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
2026-01-13
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2026-01-08
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