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CA Department of Corrections & Rehabilitation · 12 hours ago

Education Technology Analyst

Marin County, CA

Full-time

Onsite

Mid Level

$6,031/mo - $7,547/mo

The California Department of Corrections & Rehabilitation is seeking an Education Technology Analyst to serve as a technical resource for educational programs. The role involves monitoring data, managing technology devices, and supporting educational initiatives within the department.

Corrections FacilitiesGovernmentHealth CareRehabilitation

No H1B

Responsibilities

Monitor and analyze data for Restrictive Housing Units and education programs

Research, analyze, recommend, monitor and track solutions for educational technology requirements

Prepare and submit various written reports for the institution and Office of Correctional Education

Manage laptop inventory including distribution and collection of devices to/from students

Maintain and update laptop tracking mechanisms and databases

Interact with local IT by submitting remedy tickets for laptop issues

Track and analyze student laptop use including network connectivity and potential misuse

Prepare regular reports regarding laptop use

Manage student identities and provide basic laptop support

Gather incident information and monitor service tickets

Assist with college enrollment and track enrollment documentation from students

Prepare written reports or communications relating to post-secondary enrollment and student performance

Identify gaps faced by students and respond to questions about post-secondary programs

Qualification

Data analysisTechnical supportDatabase managementEducation technologyCommunication skillsTeam collaborationProblem-solving

Required

Under the general direction of the Supervisor of Correctional Education Programs or designee, the Analyst II functions as a recognized technical resource

Analyst II performs the more responsible, analytical and complex technical work in the monitoring and data analysis of the Restrictive Housing Units and education programs

This position also handles technical devices and network projects

An Analyst II will be asked to research, analyze, recommend, monitor and track solutions to complex requests regarding the educational technology requirements in the education department and other education programs

This position requires that an Analyst II prepares and submits various written reports for the institution, Office of Correctional Education and the executive cabinet as needed

The Analyst II is dedicated to supporting educational technology and Education through effective communication, ability to work with all stakeholders and facilitate the dissemination of technology materials

Manage laptop inventory in real time, including distribution and collection of devices to/from students using data analysis to understand student location, enrollment, and need

Maintain and update laptop tracking mechanisms and databases as they exist or may develop

Interact with local IT by submitting remedy tickets to prepare newly arrived laptops, rejoin laptops that are no longer on the domain, and survey out inoperable laptops at end of life

Track and analyze student laptop use including network connectivity, system updates and potential tampering or misuse

Prepare regular reports for SAI or designee regarding laptop use

Manage student identities and provide basic laptop support such as password resetting

Gather incident information, submit, and monitor service tickets

Enable, provision, and disable student identities in IIQ/SailPoint

Assist the SAI or designee with college enrollment, review and analyze rosters and data from college partners, distribute and track enrollment documentation from students, and ensure that databases as they exist or may exist are continuously accurate

Assist the SAI or designee in preparing written reports or other communications relating to post-secondary enrollment and student performance

The Analyst II will be competent on and active in both Strategic Offender Management System (SOMS), Student Information System (SIS), and the Canvas Learning Management System

Work with PSCE teacher and/or SAI to identify gaps faced by students, use effective written and verbal communication to respond to questions about post-secondary programs, monitor and coordinate the processes in the post-secondary MOU/IAA/contracts, other duties as assigned

Possession of Minimum Qualifications will be verified prior to interview and/or appointment

If you are meeting Minimum Qualifications with education, you should include your unofficial transcripts/diploma for verification

Official transcripts may be required upon appointment

If it is determined an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position

Candidates who have been withheld may file an appeal with the State Personnel Board

Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency

Candidates new to CDCR/CCHCS are required to submit to a background investigation process utilizing Live Scan Fingerprinting, as well as a Tuberculosis test/evaluation prior to appointment, followed by department annual Tuberculosis testing/evaluation thereafter

When submitting supporting documents, PDF file format is preferred

CDCR/CCHCS utilizes E-Verify to confirm candidate's identity and employment authorization