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Zurich North America · 19 hours ago

RCIS Field Service Representative

Minnesota, United States

Full-time

Hybrid

Mid, Senior Level

$87K/yr - $143K/yr

6+ years exp

Zurich North America is a leading provider of crop insurance and risk management services for farmers and ranchers across the United States. They are seeking a Crop Field Service Representative to manage accounts in Wisconsin, Illinois, or Minnesota, focusing on delivering profitable growth and enhancing customer experience for RCIS agents.

CommercialFinancial ServicesInsurance

Comp. & Benefits

No H1B

Hiring Manager

Kelly Humes, SHRM-CP, CDR

Responsibilities

Delivers profitable growth through selling a broad and differentiated suite of solutions in a unified way and manage the existing portfolio

Develops intimate knowledge of agent’s business model and proposition, and creates a business plan which optimizes identified opportunities that align with our growth strategies

Leads and manages holistic agent and customer value propositions to deliver profitable growth

Retain business and grow market share in assigned territory by providing an enhanced customer experience for RCIS agents

Educate agents on RCIS products and provide consultation on how to more effectively market RCIS products to their customers and grow their business

Identify new or enhanced products and services that will assist agencies in maintaining and growing their business with RCIS

Identify training needs and take a lead role in training agents on RCIS products and software. Coordinate and present at agent training meetings

Identify and analyze processing & servicing issues, make recommendations for solutions and collaborate with applicable departments to drive toward resolution

Ensure that agents are complying with all regulatory requirements related to processing their business, working with other departments to establish quality control processes as needed

Provide subject matter expertise and assist in the development of SOPs as appropriate