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Golden 1 Credit Union · 8 hours ago

Senior Indirect Loan Processor - Dealer Services - Remote must live in CA

United States

Full-time

Remote

Mid, Senior Level

$25.40/hr - $27/hr

4+ years exp

Golden 1 Credit Union is dedicated to delivering financial solutions with value and exceptional service to its members. The Senior Indirect Loan Processor is responsible for auditing and disbursing new vehicle loan applications, ensuring a positive experience for both members and dealerships. This role involves effective communication and collaboration with various stakeholders to maintain compliance and efficiency in loan processing.

BankingFinanceFinancial Services

Responsibilities

Receive and audit appropriate paperwork sent from the vehicle dealerships. Research and identify missing information and communicate discrepancies with dealership personnel. Gather information to satisfy loan conditions in order to determine suitability for loan funding

Correspond with dealerships and members to gather additional information to satisfy loan conditions in order to determine the suitability for loan funding

Ability to identify red flags in loan documentation in order to avoid potential fraud

Fund appropriate proceeds to dealerships with the appropriate administrative fees

Perform training, support and guidance for all Indirect Loan Processors

Identify and implement process efficiencies and submit procedural updates for approval

Identify and resolve issues that arise outside of the normal course of business

Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position

Perform Reconciliation and ledger maintenance to ensure timely balancing within established guidelines in accordance with corporate policy

Assist department staff with gathering information and preparation of reports

Available to work weekends and/or extended hours required to run the business, including special events as they occur

Complete daily reports, monitor and direct workflow processes, communicate daily production volume to management. Assure efficient and appropriate measures are used to achieve strategic objectives

Perform other duties as assigned

Qualification

Credit analysisLending policies knowledgeContract reviewInterpersonal skillsMember relationsHigh volume telephone managementOral communicationWritten communication

Required

Successful completion of High School curriculum is preferred. Additional work experience may be considered in lieu of a High School diploma

Minimum of four years in a lending environment performing contract review is preferred. Additional work experience may be considered

Strong credit analysis and research skills

Maintain knowledge lending policies & procedures

Strong oral and written communication skills

Strong interpersonal skills

Strong member relation's skills

Ability to manage high volume telephone contacts, both internal and external

Attend training provided through seminars, webinars and weekly coaching as compliance, policies/procedures, or work processes dictate

Effective oral and written communication skill required to interact with dealerships, staff and members to perform constructive follow-up

Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, including a typewriter, personal computer, facsimile machine, and telephone

Prolonged sitting throughout the workday with occasional mobility required

Corrected vision within the normal range

Heavy telephone volume. Hearing within normal range. A device to enhance hearing will be provided if needed

Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc

Ability to adhere to company established standards for mortgage volume and turn time expectation