Payment 1 Financial Group · 2 days ago
CSR - Customer Service Representative
Albuquerque, NM
Full-time
Onsite
New Grad, Entry Level
$17/hr - $20/hrPayment 1 Financial is a trusted consumer lending company serving customers across Texas, New Mexico, Oklahoma, and Missouri. In this role as a Customer Service Representative, you will support daily branch operations and assist customers with their financial needs while contributing to branch growth in a fast-paced environment.
Financial Services
Responsibilities
Provide excellent customer service to our customers in person and over the phone
Receive and post payments
Maintain and balance cash drawer daily
Perform collections calls on delinquent accounts with dignity and respect to our customers and build solutions
Make daily bank deposits
Maintain compliance with policies and procedures
Tax preparation (may vary by location)
Network within the community to find and attract new business
Work closely with other team members and Manager to obtain branch goals
Qualification
Required
Provide excellent customer service to our customers in person and over the phone
Receive and post payments
Maintain and balance cash drawer daily
Perform collections calls on delinquent accounts with dignity and respect to our customers and build solutions
Make daily bank deposits
Maintain compliance with policies and procedures
Tax preparation (may vary by location)
Network within the community to find and attract new business
Work closely with other team members and Manager to obtain branch goals
Excellent organizational skills
Results driven and customer focused
High-energy, collaborative leadership expertise
Professional Appearance and Demeanor
Basic Computer Skills
Preferred
Spanish
Benefits
Health, dental, and vision insurance
Paid training and mileage reimbursement
Paid holidays, sick time, and vacation
Career advancement opportunities – we promote from within
Dental insurance
Health insurance
On-the-job training
Paid time off
Professional development assistance
Vision insurance
Company
Payment 1 Financial Group
At Payment 1 Financial we’ve recognized a need in the consumer loan industry and have addressed it.
Founded in 2006
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase