Celltrion Inc · 2 weeks ago
Benefits Associate
Branchburg, NJ
Full-time
Hybrid
Entry Level
$75K/yr - $104K/yr
2+ years expCelltrion Inc is seeking a Benefits Associate to manage employee benefits programs and ensure a positive experience for employees. The role involves liaising with vendors and internal partners, overseeing enrollments, and supporting compliance and employee education.
Health CarePharmaceutical
Responsibilities
Administer and support employee benefits programs including medical, dental, vision, life insurance, disability, 401(k), and other company-sponsored offerings
Manage employee leave programs, including FMLA, state-mandated leaves, PTO, and other paid/unpaid leave
Process new hire enrollments, qualifying life event changes, cancellations/terminations, and leave requests accurately and within required timelines
Maintain a strong working knowledge of plan designs, eligibility rules, leave policies, enrollment timelines, and vendor processes
Coordinate benefits and leave deductions with Payroll to ensure accuracy and timely processing
Serve as a backup to the Payroll Administrator, assisting with routine payroll processing, reconciliations, and reporting as needed, and escalating complex or sensitive issues
Assist with audits, reconciliations, and general benefits/leave compliance support (documentation, process controls)
Maintain accurate records in HRIS/benefits and leave systems; perform reconciliations, generate reports, and track trends for HR/Finance
Serve as a primary point of contact for benefits and leave vendors/carriers; monitor service levels and resolve issues
Communicate benefits and leave programs clearly to employees; support enrollment and leave education sessions
Process new hire enrollments, qualifying life event changes, and cancellations/terminations accurately and within required timelines
Coordinate benefits deductions and changes with Payroll to ensure accuracy and timely processing
Troubleshoot discrepancies (e.g., missing deductions, eligibility issues, coverage errors) and resolve through cross-functional collaboration
Maintain accurate benefits records in HRIS/benefits platforms and vendor portals
Perform regular data reconciliations across payroll, HR systems, and vendor invoices; investigate and correct variances
Monitor benefits costs and utilization trends as assigned; prepare reports, dashboards, and ad hoc analyses for HR/Finance
Support metrics tracking and process documentation to improve efficiency and minimize errors
Serve as a primary point of contact for benefits vendors (carriers, brokers/consultants, administrators)
Track vendor deliverables and service levels; escalate and follow through on issues to resolution
Coordinate implementation of plan changes, process updates, and system enhancements with vendors and internal stakeholders
Support vendor billing reviews and ensure accuracy in partnership with Finance/AP
Develop, maintain, and update benefits materials such as guides, FAQs, intranet content, and enrollment instructions
Communicate benefits updates clearly and proactively, ensuring employees understand options and processes
Support or lead employee education sessions (live and/or virtual), including new hire benefits overviews and enrollment support
Provide exceptional customer service by answering benefits questions with empathy, accuracy, and confidentiality
Perform other duties and responsibilities as assigned by the supervisor or HR leadership
Qualification
Required
Bachelor's degree in Human Resources, Business Administration, or a related field
2+ years of HR experience (experience working with a PEO is a plus)
Hands-on experience administering benefits programs such as health plans and 401(k)
Experience processing enrollments, life events, and terminations with strong attention to detail
Strong knowledge of benefits administration workflows, including payroll coordination and vendor interactions
Proficiency with HRIS/benefits platforms and Microsoft Excel (or Google Sheets) for reporting and reconciliations
Strong written and verbal communication skills with the ability to explain benefits clearly to employees
Ability to handle sensitive information with discretion and maintain confidentiality
Preferred
Prior HR experience within a GMP environment
Experience with advanced HRIS platforms (e.g., Workday, UKG, ADP Workforce Now) and the ability to work efficiently across multiple systems
Experience supporting open enrollment and benefit renewals, including vendor coordination and employee education
Working knowledge of federal and state employment laws, including New Jersey–specific requirements
Experience supporting HR audits, payroll audits, compliance reviews, and data integrity checks
Demonstrated ability to handle sensitive employee information with discretion and professionalism
Ability to adapt quickly to new processes, system changes, or evolving business needs
Commitment to providing timely, customer-focused support to employees, managers, and cross-functional partners
Experience with reporting, cost monitoring, or benefits analytics
Intermediate to advanced Excel skills, including use of formulas, VLOOKUP, pivot tables, and data filters
HR certification or benefits-related coursework/certification (e.g., CEBS) is a plus
Benefits
Paid time off (holidays, vacation, and additional leave)
Medical, dental, and vision insurance
Life insurance
A company-matched retirement savings plan
Wellness programs
Short- and long-term disability coverage
Company
Celltrion Inc
Celltrion is a leading biopharmaceutical company that specializes in research, development and manufacturing of innovative therapeutics.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2023-08-17Acquired
2017-07-28IPO
Recent News
2025-12-31
Company data provided by crunchbase