Amazing Care Home Health Services ยท 2 days ago
Intake Coordinator
United States
Full-time
Remote
Entry, Mid Level
$22/hr - $27/hr
2+ years expAmazing Care Home Health Services is dedicated to providing high-quality in-home care to individuals and families. They are seeking an Intake Coordinator to manage incoming referrals, verify client information, and ensure efficient service delivery while maintaining operational efficiency.
Health CareHospital
Responsibilities
Manage a high volume of incoming referrals, ensuring timely and accurate creation of client profiles within the EMR system
Meet defined intake performance expectations related to volume, turnaround time, accuracy, and follow-through
Prioritize and triage referrals based on urgency, staffing availability, and service requirements to support timely client onboarding
Collaborate cross-functionally with clinical managers and field staff in partnership with direct manager to align referrals with appropriate staffing and service capacity
Accurately collect, verify, and document client information (demographics, contact details, physician, insurance) to ensure complete and compliant intake records
Verify client eligibility and benefits according to payer guidelines and internal intake processes, escalating discrepancies as needed
Maintain consistent, professional communication with referral sources and internal stakeholders to support efficient referral flow and issue resolution
Qualification
Required
2+ years of experience in a metrics-driven, high-volume role (e.g., intake, admissions, recruiting, customer operations, patient access, call center, or similar), with clear accountability for performance outcomes
Demonstrated ability to manage fast-paced workflows involving high call volume, documentation, follow-up, and competing priorities while maintaining accuracy
Proven experience being measured against defined KPIs (e.g., volume, turnaround time, conversion rates, accuracy, quality) and consistently meeting expectations
Strong verbal and written communication skills, with the ability to clearly document and relay time-sensitive information
Experience using systems and tools (e.g., EMR, ATS, CRM, or similar platforms) and Microsoft Office to accurately track, document, and manage records
Consistent attention to detail and organizational skills, demonstrated through low error rates and adherence to established processes
Ability to work independently with minimal supervision while collaborating effectively within a team-based environment
Benefits
Comprehensive Health Coverage: Medical, dental, and vision insurance options to support your overall health and well-being.
Financial Protection: Life, disability, pet, and legal insurance options for added peace of mind.
Paid Time Off: Generous paid time off to support work-life balance, rest, and personal needs.
Weekly Pay: Enjoy the convenience and consistency of weekly pay.
Supportive Work Environment: Benefits are part of a broader commitment to employee well-being within a stable and growing organization
Company
Amazing Care Home Health Services
At Amazing Care we believe every child deserves to be healthy and safe.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Merion Investment Partners
2022-05-03Acquired
2018-11-02Private Equity
Leadership Team
Arthur Lowry
Vice Chair Board of Directors
Company data provided by crunchbase