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Tait Communications · 1 day ago

North Central Solutions Engineer

Full-time

Onsite

Senior Level

5+ years exp

Tait Communications is a leading organization in the telecommunications sector, and they are seeking a Solutions Engineer to provide technical support to Regional Sales Managers in the North Central region. The role involves being the primary technical interface for pre-sales activities, preparing system designs and proposals, and assisting in customer education and training.

Communications InfrastructureTelecommunicationsWireless

Work & Life Balance

H1B Sponsor Likely

Responsibilities

Receive and evaluate opportunities for opportunity stage, sale potential, technical feasibility, business case viability, fit for customer need, competitive environment, resource requirement, and probability of Tait winning

Assist RSM's with technical presentations and meetings with potential customers

Prepare technical component and specification details for tender and RFP responses

Edit compliance and responsibility matrices, system descriptions, system design, quotations, system diagrams, drawings, and supporting information for proposals

Perform coverage analysis supporting system design, including but not limited to:

Site selection

Antenna and RF subsystem design

Simulcast design and optimization

Prepare pricing spreadsheets and equipment lists to Bid Manager and proposal team

Handle custom projects, negotiation and documentation of project schedule, electrical interfaces and functionality requirements for interfacing with third party equipment, consulting where necessary with engineering staff

Assess pre-sales inquiries for suitability of Tait products to meet customer needs

Recognize potential sales opportunities and notify RSM's and dealers for follow up

Define and document customer requirements for projects that proceed to the sale stage. Customer requirements include the following as a minimum:

A description of the project, including a customer needs statement

A specification of requirements (or reference to other specifications) including equipment configuration, copies of orders etc

A project timeline showing key milestone dates and deliverables

Key members of the project team including contact details

Take ownership of assigned opportunities, use own effort and develop opportunity until an order is received

Assistance with post-sales support where appropriate to the implementation team

Provide technical support to existing customers who may have problems with Tait products

Become familiar with the technical capabilities of equipment produced by competitors and recommend the changes that are necessary to keep Tait products competitive

Interact with customers and staff in a positive and professional manner and taking into account our values of commitment to listen, courage to act and integrity to deliver what we promise

Provide customers confidence about Tait's technical competence and responsiveness

Qualification

Land mobile radio systemsRFP response experienceCoverage modelling softwareBachelor of EngineeringRF design knowledgeCustomer service skillsProfessionalismCommunicationAttention to detailTeamworkIntegrity

Required

At least 5 years in a land mobile radio communications system sales or system engineering role. Experience should be related to LMR technologies (P25, DMR, etc.)

At least one year in a planning or system design role

At least one year of experience responding to RFPs

Bachelor of Electrical or Computer Engineering (BE or equivalent)

Excellent oral and written communications

Attention to detail; making sure issues do not get dropped

Excellent customer service skills

Experience with coverage modelling software such as EDX, ATDI, or equivalent

Detailed knowledge of MS Word, Excel, PowerPoint, and Visio

Knowledge of mobile telecommunications networks, RF technologies and practices

Knowledge of RF design, system implementation, and system validation

Knowledge of TSB-88 standards and guidelines

Basic knowledge of P25, DMR, and industry accepted grounding standards and guidelines

Knowledge of the components required to build a complete system

Understanding of how third party suppliers products can compliment Tait solutions

Excellent communication and sales skills, and the ability to work co-operatively in a close-knit team

Empathy for the customer and the ability to communicate that

Honesty, integrity and professionalism

An eye for detail while still being able to see things in a broader context

All staff are authorized to take suitable action to prevent quality problems in their area

Support a continuous quality improvement culture and process (e.g. Participating in Post Event Reviews, both internally and with the customer)

Company

Tait Communications

Tait Communications is a global leader in designing, delivering and managing critical communication solutions that help utilities.

Founded in 1969

Christchurch, Canterbury, NZL

501-1000 employees

http://www.taitradio.com

H1B Sponsorship

Tait Communications has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2021 (1)

2020 (1)