C Space · 2 weeks ago
Associate Project Manager, Client Services
Boston, MA
Full-time
Hybrid
Entry, Mid Level
$60K/yr - $75K/yr
1+ years expC Space is a leader in online communities, creating vibrant hubs of customer insights for clients. The Associate Project Manager will support project management and resource planning within client account teams, driving efficiency and excellence across engagements.
Market Research
Responsibilities
Partner with the Communities Delivery leadership team to staff client account teams
Solve staffing challenges across all client accounts, ensuring optimal allocation for clients, teams, and individuals
Align staffing with revenue goals, margin improvement strategies, and growth priorities (for both clients and individuals)
Collaborate with the Growth team to plan staffing for new opportunities
Connect the dots between team communication and data, proactively anticipating next steps
Lead daily conversations with employees and leaders about staffing, career aspirations, skill sets, and feedback
Maintain accurate trackers for hours, budgets, and margins with exceptional attention to detail
Identify, test, and implement process improvements and new systems to enhance efficiency and effectiveness
Build a broad understanding of C Space’s departments, work products, and ways of working
Handle confidential information with discretion
Support other strategic initiatives as defined by the Head of Client Services and Communities Delivery leadership
Oversee freelancer assignments, track budgets, and evaluate performance
Serve as a client-facing strategic partner to Account Leads, managing day-to-day operations as the person who 'keeps the trains on schedule.'
Oversee team coordination and resource allocation for client projects, ensuring profitability and high-quality delivery
Develop and manage project timelines and budgets
Support management of account scope and project pricing
Coordinate onboarding for new team members, including access to resources and training on workflows
Anticipate roadblocks and support project leads in proactively adjusting plans to meet client deadlines
Identify efficiencies and opportunities for improvement in how the team collaborates internally and with other parts of the business (including client teams, sales, and operational partners)
Qualification
Required
1-3 years of experience in project management, program management, or executive support within a professional services environment
Strong attention to detail and rigor in maintaining accurate, up-to-date data and documentation
Skilled at capturing comprehensive, actionable notes from live conversations
Strong verbal and written communication skills—clear, confident, and adaptable for different audiences, both internal and external
Ability to shift tone across contexts: casual, client-facing, and company-wide
High-touch communicator who provides timely, detailed updates and follows up consistently
Comfortable using multiple communication platforms: phone, video, in-person, chat, email, SharePoint
Ability to multitask and manage competing priorities across the business, make informed trade-offs, and communicate decisions effectively
Energized by problem-solving, whether small tasks or large-scale staffing changes and process improvements
Ability to prioritize and re-prioritize a running list of to-dos and next steps while making informed trade-offs
Preferred
Experience with project management or resource management software is beneficial but not required; willingness to learn is key
Openness to exploring, testing, and encouraging adoption of new technologies and systems
Benefits
Medical, Dental, and Vision Insurance — large national carriers (domestic partner coverage included)
401(k) with Company Match — no vesting period; bi-weekly contributions
Flexible PTO — encouraged to take at least 3 weeks of true vacation time
Paid Parental Leave
12 Paid Company Holidays
Hybrid/Virtual Work — virtual-first workforce with employees in most states
Company
C Space
C Space provides an online customer community platform for conducting brand innovation and customer insight research services.
501-1000 employees
H1B Sponsorship
C Space has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (2)
Funding
Current Stage
Late StageTotal Funding
unknown2023-04-12Acquired
Leadership Team
Tom Finocchio
Chief Financial Officer
Jessica DeVlieger
SVP, Sales & Marketing, Americas
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Company data provided by crunchbase