Apply on Employer Site

National General · 4 days ago

Auto Telephone Claims Adjuster Trainee - National General

United States

Full-time

Remote

New Grad, Entry Level

$20.77/hr - $29.57/hr

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. The Claims Inside Auto Trainee Analyst II is responsible for investigating and confirming the facts of loss for automobile accidents, determining coverage, liability, damages, and adjusting claims within authority.

FinanceFinancial ServicesInsurance

No H1B

Responsibilities

Handles basic investigation regarding most aspects of auto claims (coverage, liability and damages)

Identifies customer needs and works to meet those needs using appropriate customer service skills

Applies a basic understanding of systems and technology used within the company

Partners to determine subrogation or fraud potential and how to handle

Exhibits basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department

Begins recognizing and identifying body parts of a vehicle and other potential property damage

Qualification

Customer service skillsInsurance policiesBilingual English/SpanishBasic investigation skillsSystemsTechnology