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UNFI · 2 days ago

Director Finance Operations - Program Execution & Settlement

Providence, RI

Full-time

Hybrid

Director/Executive

10+ years exp

UNFI is a company focused on financial operations, and they are seeking a Director of Finance Operations specializing in Program Execution & Settlement. This role is responsible for the execution and settlement of customer and supplier commercial programs, ensuring accurate financial outcomes and collaboration across various teams.

Food and BeverageHealth CareHospitalityOrganic Food

Responsibilities

Own the execution of customer and supplier commercial programs, including rebates, incentives, allowances, supplier funds, and related bill-back arrangements

Ensure contractual terms are operationalized accurately, consistently, and at scale based on volume, performance, and program rules

Translate commercial agreements into repeatable financial execution models that result in timely and accurate earned value realization

Own the settlement of program-related balances across receivables and payables, including credits, offsets, and netting activities

Ensure program execution results in clean, agreed, and settled financial outcomes — not perpetual open balances

Partner closely with AR and AP leaders to ensure program activity integrates smoothly into cash application and supplier settlement processes

Act as the primary point of accountability for financial activities that span customer, supplier, and third-party relationships

Collaborate with Commercial, Sales, Procurement, Customer Experience, Supplier Services, and Controllership teams to ensure financial programs execute as intended

Serve as the escalation owner for program execution and settlement issues, driving resolution and structural remediation where needed

Identify recurring execution or settlement breakdowns and redesign processes to improve accuracy, timeliness, and scalability

Drive standardization, documentation, and automation of program execution workflows

Partner with Finance Transformation and ERP teams to enable system-based execution and settlement where possible

Ensure program execution and settlement activities are financially sound, auditable, and aligned with accounting policies

Maintain clear visibility into in-flight programs, accrued balances, and settlement status

Support controllership and audit activities related to commercial program execution and settlement

Qualification

Financial OperationsCommercial FinanceAR/AP ProcessesCPAMBAProblem-SolvingExecution DisciplineOperational ReliabilityCross-Functional Leadership

Required

Bachelor's degree in Finance, Accounting, Business, or related field

10+ years of progressive experience in financial operations, commercial finance, controllership, or shared services environments

Deep understanding of AR/AP processes and the financial mechanics that sit between them

Proven experience executing complex, contract-driven financial programs at scale

Deep understanding of end-to-end cash-cycle execution, including how commercial programs (rebates, supplier funds, third-party billings, credits, and offsets) translate into receivables, payables, settlement timing, and balance-sheet outcomes

Strong working knowledge of complex commercial agreements and settlement mechanics, with the ability to translate contractual terms into executable financial processes and reliable settlement outcomes

Proven ability to lead cross-functional program execution and settlement continuity, orchestrating work across Receivables, Payables, Commercial, Customer Experience, Supplier Services, and Technology to ensure lifecycle completion

Exceptional problem-solving and remediation capability, including identifying root causes, resolving exceptions, and preventing leakage across AR/AP intersections and settlement touchpoints

Demonstrated execution discipline and accountability, with the ability to manage competing priorities, navigate ambiguity, and deliver measurable improvements in settlement timeliness, working-capital efficiency, and operational reliability