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Adventist Health · 16 hours ago

Administrative Director, Operations (Home Health)

Kaneohe, HI

Full-time

Onsite

Lead/Staff, Director/Executive

5+ years exp

Adventist Health Castle has been one of the area's leading healthcare providers since 1963. The Administrative Director, Operations is responsible for overseeing daily operations of assigned Home care location(s) and ensuring alignment with organizational goals, while providing leadership and accountability for quality patient care.

Elder CareHealth CareHospitalMedicalNon ProfitWellness

Responsibilities

Oversees the overall management of the Home Health Agency program. Participates in the development of standardized clinical and business operations at the organizational level

Provides oversite of the quality assurance and process improvement program in coordination with the organizational structure and goals. Ensures timely and appropriate response to customer/family concerns, patient safety concerns and clinical processes

Facilitates communication to promote effective working relationships between all roles and positions internally and externally. Provides strategic direction and oversees accountability for quality, safety and patient satisfaction performance of the departments to achieve expected targets

Collaborates with the director of quality/education to ensure alignment/monitoring and accountability to the annual education plan and clinical/non-clinical competencies. Assists in assessment of ongoing educational needs home care location based on quality outcomes and comprehensive chart reviews. .Plans/monitors/maintains FTE, capital, and operational budgets. Reviews systems, concerns, budgets, and goals with internal team, including cost reduction and revenue enhancement

Hires, trains, supervises and manages performance and discipline of all administrative and direct care employees and contract staff according to staffing ratios and productivity standards. Conducts and supervises managers' yearly employee evaluations

Performs other job-related duties as assigned

Qualification

Healthcare managementQuality assuranceBusiness developmentLeadership experienceBachelor’s DegreeMaster's DegreeTechnical experienceLicenses/CertificationsCommunication skillsTeam management