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American House Senior Living Communities · 1 day ago

Concierge

US-FL-Boynton Beach

Full-time

Onsite

New Grad, Entry Level

American House Senior Living Communities is dedicated to providing high-quality housing for seniors. They are seeking a Concierge to manage the building's integrity and ensure exceptional customer service for residents during weekends and scheduled shifts.

Assisted LivingElder CareElderly

Responsibilities

Ensure the highest quality of customer service is available for our residents

Answers a multiline telephone, screens and directs calls

Greets guests and residents entering the building and may direct to correct destination

Respond and address to any resident concerns which arise during shift

Provides general administrative and clerical support

Schedules appointments

Receive and sort mail and deliveries

Must be proficient in word processing, spreadsheets, and email

Responsible for carrying out any emergency procedures required during shift

Responsible to be knowledgeable and successful using the BILD sales system

Responsible for running or overseeing weekend activities

Notifies Executive Director of emergency situations

Notes areas or articles in need of repair and reports to Assistant Director

Other duties as assigned by Executive Director

Qualification

Customer serviceBILD sales systemWord processingSpreadsheetsEmail proficiencyAdministrative supportClerical supportScheduling appointmentsEmergency procedures