Chubb · 1 week ago
Claim Technical Assistant
515 S Flower Street, Los Angeles, CA, 90071, US
Full-time
Hybrid
New Grad, Entry Level
$40K/yr - $68K/yrChubb is a world leader in insurance, currently seeking a Workers’ Compensation Claim Technical Assistant for their West Region. The successful applicant will provide advanced technical support to claim representatives and examiners across multiple jurisdictions, ensuring compliance and efficient claim processing.
Commercial InsuranceFinancial ServicesHealth InsuranceInsuranceMortgageRisk Management
Responsibilities
When necessary, assist with contacts for examiner so that appropriate compensability decisions can be made
Maintain active file diaries to ensure delegated tasks are completed
Understand jurisdictional benefit rates and payment deadlines to ensure compliance with state timeframes
Accurate documentation of claim activity within file notes
Produce quality documentation in an accurate and timely manner i.e., benefit notices, nurse and legal referrals, record requests, settlement documents
Respond timely and appropriately to internal and external customers on claim related issues
Adhere to state regulations for assigned states
Adhere to Best Practice guidelines
Collaborate with appropriate resources to timely resolve issues
Collaborate with peers in region to ensure adequate coverage during vacations or absences
Organize, summarize, and update materials as needed (e.g., legal pleadings, deposition transcripts, financial documents, etc.)
Qualification
Required
Ability to work independently and efficiently while performing defined functions with minimal errors
Proficient computer skills and extensive knowledge of the Microsoft suite of Office products including Outlook, Word, Excel, and PowerPoint
Adobe Acrobat knowledge
Knowledge of state EDI systems
Strong communication and telephonic skills
Experience in a fast paced, fluid environment
Effective time management skills which demonstrate the ability to multi-task and prioritize by accomplishing tasks and assignments
Adaptability to constantly evolving environments and demonstrable flexibility which meets or exceeds a state requirement or a customer's expectation
Superior customer service showcasing verbal, written, and interpersonal skills
Basic understanding of the Workers' Compensation and claim handling processes
If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure
Preferred
Prior clerical and technical experience in researching and indexing data
College degree in any area of study
Knowledge of medical terminology
Knowledge of bill processing
Knowledge of claim handling
Benefits
Comprehensive benefits package
Discretionary annual incentive program
Company
Chubb
Chubb is a mortgage firm that offers risk management, property, health, personal, business, health, home, and life insurance.
Founded in 1985
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$10.25BKey Investors
Berkshire Hathaway
2025-08-04Post Ipo Debt· $1.25B
2024-07-29Post Ipo Debt· $1.3B
2024-05-15Post Ipo Equity· $6.7B
Leadership Team
Annmarie Dugan Hagan
CFO Operations Technology & Transformation Chubb Group
John Keogh
President & Chief Operating Officer
Recent News
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