Arcis Golf · 1 day ago
Member Relations Coordinator
Medina, OH
Full-time
Onsite
Entry Level
1+ years expArcis Golf is a company that focuses on enhancing member experiences at their clubs. The Member Relations Coordinator is responsible for establishing positive relationships with members, executing onboarding processes, and facilitating club events to promote membership growth and satisfaction.
Amusement Park and ArcadeLeisureMedia and EntertainmentRecreationSports
Responsibilities
Establishes and maintains positive member relationships and executes new member onboarding process
Responsible for building and facilitating the Club’s Lifestyle Content & Social offerings, including working with department heads to complete and implement one unified lifestyle calendar for Members & Guests
Work with Club’s food & beverage department to create, maintain function sheets and event files for each Member event, tradition and other promotions to include but not limited to entertainment contracts, P&L forecasts, and event floor plans. Attend events and functions to ensure proper execution of events
Supports the development of programming to increase Golf Rounds, Member Visits, Food & Beverage Revenue, and Member Satisfaction
Responsible for facilitating the development and execution of a Member communication plan such as, but not limited to answering telephone and route calls to appropriate person/department, greet, welcome and direct guests, weekly e-blasts, monthly calendars, website updates, social media, club event displays, flyers, posters, cart signs and banners
Supports in the development and implementation of retention strategies
Responsible for supporting, communicating and adhering to the company’s mission, brand and core values
Qualification
Required
Excellent people and communication skills
Demonstrated outstanding customer service
Excellent organizational skills
Attention to detail
Drive and motivation
Flexibility with schedule with evenings and weekend work required
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to read and interpret retail product labeling
Ability to speak effectively before groups of customers or associates of organization
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to deal with problems involving several concrete variables in standardized situations
The associate is regularly required to stand, walk, and use hands and fingers to handle, or feel
The associate frequently is required to reach with hands and arms and talk or hear
The associate is occasionally required to sit; walk; climb or balance; and stoop, kneel, crouch, or crawl
The associate must occasionally lift and/or move up to 25 pounds
Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus
Preferred
One year of golf course/private club related work experience is preferred
Special consideration will be given to those who exhibit exemplary performance
Company
Arcis Golf
Arcis Golf owns and operates golf facilities.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Narinder Sahai, CFA®
Chief Financial Officer
Chris J. Crocker
Chief Marketing Officer
Recent News
2025-09-24
Dallas Morning News
2025-06-27
Seattle TechFlash
2025-06-25
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