General Motors · 17 hours ago
Chicago Site support operator
Bolingbrook, IL
Full-time
Onsite
Entry, Mid LevelGeneral Motors is committed to leading the change towards a world with Zero Crashes, Zero Emissions, and Zero Congestion. The Site Support Operator role involves providing hands-on technical support for IT hardware and software within a warehouse environment, ensuring reliable operation of IT systems and compliance with corporate IT standards.
AutomotiveElectric VehicleInformation ServicesManufacturingTransportation
Responsibilities
Install, configure, and maintain IT hardware including PCs, laptops, printers, scanners, and mobile devices
Perform routine hardware diagnostics and preventive maintenance
Coordinate with vendors for hardware repairs and warranty claims
Track and manage IT assets to ensure accurate inventory records
Provide first-level and second-level technical support for warehouse staff and remote users
Troubleshoot issues related to operating systems, applications, and network connectivity
Escalate complex issues to appropriate teams while maintaining ownership until resolution
Document solutions and contribute to the knowledge base for common issues
Ensure adherence to IT security policies and access control procedures
Assist with software updates, patches, and antivirus deployments
Support audits and compliance checks for IT systems and processes
Work closely with global IT teams to align site operations with corporate standards
Communicate effectively with end-users to provide clear instructions and updates
Participate in IT projects such as hardware refreshes and technology rollouts
Qualification
Required
Training, education and/or experience in Computer Operations
Experience in computer hosting, Data center operations, etc
Install, configure, and maintain IT hardware including PCs, laptops, printers, scanners, and mobile devices
Perform routine hardware diagnostics and preventive maintenance
Coordinate with vendors for hardware repairs and warranty claims
Track and manage IT assets to ensure accurate inventory records
Provide first-level and second-level technical support for warehouse staff and remote users
Troubleshoot issues related to operating systems, applications, and network connectivity
Escalate complex issues to appropriate teams while maintaining ownership until resolution
Document solutions and contribute to the knowledge base for common issues
Ensure adherence to IT security policies and access control procedures
Assist with software updates, patches, and antivirus deployments
Support audits and compliance checks for IT systems and processes
Work closely with global IT teams to align site operations with corporate standards
Communicate effectively with end-users to provide clear instructions and updates
Participate in IT projects such as hardware refreshes and technology rollouts
Benefits
Benefits Overview
Total Rewards resources
Accommodations
Company
General Motors
General Motors is an automotive company that designs, produces, markets, and distributes vehicles and vehicle parts.
Founded in 1908
10001+ employees
H1B Sponsorship
General Motors has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (787)
2024 (740)
2023 (450)
2022 (795)
2021 (748)
2020 (452)
Funding
Current Stage
Public CompanyTotal Funding
$8.51BKey Investors
US Department of Energy
2025-05-05Post Ipo Debt· $2B
2024-10-31Grant· $8M
2024-07-11Grant· $500M
Leadership Team
Mary Barra
Chair and Chief Executive Officer
Tony Cervone
Senior Vice President, Global Communications
Recent News
DBusiness Magazine
2026-01-14
2026-01-14
Company data provided by crunchbase