AJNA INFOTECH ยท 12 hours ago
Desktop Management - Infrastructure Services
Nashville, Tennesse, United States
Full-time
Onsite
Mid, Senior Level
4+ years expAjna Infotech is a leading IT consulting and software solutions provider based in Nashville, TN, seeking a Desktop Management professional. The role involves building and maintaining desktop infrastructure, providing technical support, and ensuring service levels are met while managing client databases and technical issues.
Information Technology & Services
Responsibilities
Build and install PCs, telephone systems, wireless Networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with department standards
Provides advice and guidance to colleagues regarding incidents
Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance
Identify, log and resolve technical problems with software applications or network systems
Identify potential changes and system improvements to present to senior team leaders for consideration and implementation
Ensure that work is carried out within agreed service levels and in accordance with department guidelines
Create, maintain, and distribute reports of progress to senior leadership
Migrating servers from Windows XP to Windows 7 or higher platform
Maintain client databases with up to date solutions and clear record of activities
Explain and document technical issues in a clear way to clients
Use call logging system to accurately record telephone requests
Qualification
Required
4-6+ years experience in Desktop Management - Infrastructure Services (IS)
Build and install PCs, telephone systems, wireless Networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with department standards
Provides advice and guidance to colleagues regarding incidents
Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance
Identify, log and resolve technical problems with software applications or network systems
Identify potential changes and system improvements to present to senior team leaders for consideration and implementation
Ensure that work is carried out within agreed service levels and in accordance with department guidelines
Create, maintain, and distribute reports of progress to senior leadership
Migrating servers from Windows XP to Windows 7 or higher platform
Maintain client databases with up to date solutions and clear record of activities
Explain and document technical issues in a clear way to clients
Use call logging system to accurately record telephone requests
Diploma or Bachelors
Company
AJNA INFOTECH
ajna infotech specialize in providing Customers with services in the areas of IT Project Assessments, Implementations & Upgrades, Supplemental Resources, Remote Support, and System Integration & Performance Tuning in all the areas.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase