Linked Alarm · 2 days ago
Technician
Linked Alarm is a locally trusted, rapidly growing security and life safety integrator specializing in the installation and service of low voltage systems. The Low Voltage Service Technician will be responsible for diagnosing and repairing systems such as fire alarms, security systems, and access control while ensuring compliance with regulatory standards and providing on-site customer support.
Responsibilities
Diagnose, troubleshoot, and repair security, fire, CCTV, access control, and intercom systems
Handle both scheduled and emergency service calls to minimize client downtime
Perform preventative maintenance and ensure compliance with all applicable codes
Program and reconfigure panels, software, and system hardware
Accurately document service calls, parts used, and recommendations
Deliver on-site customer education and support with professionalism
Coordinate daily workflow with dispatch for efficient route and service management
Maintain tools, inventory, and a clean service vehicle
Ensure work meets NEC, NFPA 72, and other regulatory standards
Qualification
Required
2+ years of field service experience in low voltage, fire alarm, or security systems
Hands-on knowledge of systems like Honeywell, Silent Knight, Notifier, Bosch, DSC, Hikvision, etc
Ability to read blueprints, schematics, and technical manuals
Confidence working independently in diverse environments
Strong interpersonal and communication skills—client trust is key
Valid driver's license with a clean record
Physical ability to lift 50 lbs, use ladders, and work in tight spaces
Benefits
401(k) with match
Health insurance
PTO + paid holidays
Company
Linked Alarm
Fire Alarm & Security Systems for Businesses and Homes Linked Alarm provides professional fire alarm and security system installation, service, and inspections across Philadelphia, South Jersey, and Tampa Bay.