JPMorganChase · 2 months ago
Senior Associate Accessibility Policy & Procedures Specialist
10 S Dearborn St, Chicago, IL, 60603, US
Full-time
Onsite
Mid, Senior Level
$95K/yr - $135K/yr
3+ years expJPMorgan Chase is undertaking a digital transformation to enhance customer engagement through digital channels. The Senior Associate Accessibility Policy & Procedure Specialist will shape and manage digital accessibility policy, ensuring compliance with standards and promoting an inclusive environment across the organization.
Asset ManagementBankingFinancial Services
Responsibilities
Lead the creation, review, and implementation of new accessibility policy and procedures
Ensure policy align with legal requirements, industry standards, and organizational goals
Serve as the primary point of contact for accessibility policy and procedures inquiries and guidance
Manage existing accessibility program governance team
Assist in the process to stand up other cross-functional accessibility program governance teams
Define team structure, roles, and responsibilities to support program objectives
Develop and maintain governance frameworks, reporting mechanisms, and escalation processes
Monitor compliance with accessibility policies and relevant standards (e.g., WCAG)
Identify and mitigate risks related to accessibility across products, services, and internal processes
Coordinate internal assessments to evaluate program effectiveness. Track industry trends, emerging technologies, and regulatory changes in accessibility
Recommend and implement improvements to policies, processes, and governance structures
Qualification
Required
3+ years of experience in accessibility, compliance, policy management, or program governance
Good knowledge of accessibility standards (e.g., WCAG, ADA) and best practices
Proven experience managing complex programs
Excellent communication, organizational, and stakeholder management skills
Ability to analyze data, assess risks, and develop actionable solutions
Preferred
Certification in accessibility (e.g., CPACC, WAS) is a plus
Bachelor's degree in Business, Human Resources, Public Policy, or related field (Master's preferred)
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
2026-01-17
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2026-01-13
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