Turning Point, Inc. · 7 hours ago
Residential Assistant Program Manager- Deaf Services Program (Amesbury, MA)
Turning Point, Inc. is focused on providing support to individuals with developmental disabilities and traumatic brain injuries. The Residential Assistant Program Manager will assist the Program Manager in overseeing programmatic responsibilities, ensuring the safety and rights of individuals, and implementing Individual Service Plans.
CommunitiesNon ProfitResidential
Responsibilities
All Direct Support responsibilities
Assists the Program Manager in maintaining a safe environment and ensures the Human Rights and Safety of individuals are being met in a residential setting licensed by the Department of Developmental Services (DDS) or Massachusetts Rehabilitation Commission (MRC)
Ensures all program staff follow all agency and program philosophy, goals, and objectives
Assists and supervises individuals with all activities of daily living including, but not limited to: hygiene, household chores, cooking, shopping, banking and community activities
Upholds the values and culture of PBS while ensuring that PBS interventions are implemented with integrity
Assist Program Manager in the planning of menus to ensure that physician ordered diets are followed and help the Program Manager to ensure individuals make good dietary nutritional choices
Assists individuals to medical, dental, psychiatric and other appointments, as assigned by the Program Manager
Follows all behavior plans and maintains required data collection. Assists Program Manager by role modeling required behavior plans and interventions, as well as helping staff to understand and execute all behavior plans and ISP goals/ strategies for each individual
Completes all documentation in a timely manner, including, but not limited to communication logs, shifts notes, incident reports, restraint forms, MAP documentation, etc
Takes lead in helping program staff follow the program’s operational policies and procedures, as directed by the Program Manager and/or Coordinator
Assists Program Manager with interviewing of new candidates or internal employees. May sit in on performance and development goals meetings
Under the direction of Program Manager, assists in the training and orientation of new program staff, as well as the clarification of program policies and procedures for new and existing staff
Engages in a positive manner with the individuals, their families and/or guardians, providers, and other staff and management
Attends monthly team meetings
Maintains current CPR, First Aid, and MAP certification, as well as PABC as applicable
Performs other duties as assigned by the Program Manager and/or Coordinator
Schedule will include working one 9am-5pm day, Monday through Friday, to work with the Program Manager regarding administrative tasks (payroll, HCSIS, money management, understanding the MAP process, etc.). Schedule will also include one weekend shift and second shift hours. No overnight shifts will be part of the schedule
The Assistant Program Manager will be expected to represent the program as the Human Rights Officer and Fire Safety Officer
Drives company vehicle to transport individuals to various locations
Must maintain a valid driver’s license at all times
Obey all traffic laws and regulations
Will not engage in any form of distracted driving (texting, phone use without hands free technology, etc.)
Will not operate vehicle under the influence of alcohol, drugs, or any substance that may impair your ability to drive safely
Qualification
Required
High school diploma or G.E.D required
Pass a CORI, Driving Record, DPPC Abuser Registry, and Fingerprinting checks prior to beginning of work and continued employment, as required by the position responsibilities and company policies
A minimum of (5) five years' direct support residential experience and/or closely related experience working with developmentally disabled individuals and/or individuals with traumatic brain injury
A working knowledge behavior plans for developmentally disabled individuals and/or individuals with traumatic brain injury, as required by the position
Must possess current First Aid, CPR, MAP, Human Rights Advocate, and PABC (where required) certifications and any other certifications as required for the specific position prior to beginning work and continuing of employment
If unable to obtain MAP certification within 90 days of hire, you will be asked to drop to the role of Direct Support or Relief until MAP is obtained
Excellent verbal, written, and interpersonal communication skills
Solid math and computer skills. Knowledge of Microsoft Office Word, Excel, and Outlook is a plus
Responsible for arriving on time and adhering to all program policies and procedures and completion of job tasks
Ability to engage positively with individuals, their families/guardians, providers, other staff, and management, and role model this behavior for other program staff
Able to display patience, as well as good comprehension and problem solving skills
Work in a positive fashion as member of program staff
Must have the physical ability to stand and walk frequently during the day, engage in repeated stooping or bending at the waist
Ability to go up and down stairs several times during the shift
Occasional lifting will be required depending on the individuals supported
Must be able to safely support, pivot, physically move or assist a person weighing up to 100+ lbs. (as determined by the individuals supported) during daily living activities, with or without assistance
Must be able to physically ensure the safety of all individuals in the program by participating in established behavioral interventions, as required
Ability to drive 4-6 passenger van for transportation of individuals to day programs, community activities and other engagements, as required
Preferred
Associates degree or college courses preferred
Prior staff training and/or leadership experience is desirable
Benefits
Medical, Dental, Vison
Flex Spend Account
Short & Long Term Disability
Life Insurance
403b Plans
Up to 140+ hours of PTO available (must be eligible)
Sign-On bonus
Company
Turning Point, Inc.
We are a non-profit organization that is committed to providing exceptional residential services to 150 individuals with intellectual and developmental disabilities, living in 34 homes throughout the Merrimack Valley and North Shore of MAssachusetts.
Funding
Current Stage
Growth StageRecent News
2025-03-06
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