DermCare Management · 5 days ago
Office Manager (Stone Oak Dermatology)
San Antonio, TX
Full-time
Onsite
Mid, Senior Level
2+ years expDermcare Management LLC is a company focused on dermatological practices, and they are seeking an Office Manager who will act as the operational lead at the office level. The role involves overseeing HR management, P&L oversight, business development initiatives, and ensuring regulatory compliance while maintaining excellent communication with clinic providers and advocating for staff and patients.
ConsultingHealth CareHospital
Responsibilities
P&L oversight driving top and bottom-line growth, with an emphasis on managing to an annual budget
Daily oversight of front and back-office operations, ensuring smooth workflows and role responsibilities are met
Reports directly to assigned Operations head to develop and implement the corporate mission and strategic vision across all assigned practices
Works closely with Revenue Cycle to ensure A/R is optimally liquidated, denials are minimized, refunds are issued, PENDIs are addressed, charts are closed timely, and questions promptly answered to the billing & claims team
Works closely with Credentialing & Enrollment to ensure all business and provider licenses are paid, up to date and in good standing and that all available enrollments are completed and active for current and incoming providers
Works closely with HR by interviewing, hiring, orienting, and evaluating, ensuring optimal staffing at all times (with approval from Corporate Offices) along with managing staffing schedules, PTO requests & payroll system maintenance
Works closely with IT to ensure that hardware and software needs are identified and met, including hardware tools for staff and software updates for systems
Works closely with the Call Center to ensure that wait times, enrollment status, incremental days and provider biographies are clear and current for optimized schedules as well as addressing call escalations
Works closely with Account & Finance to submit and track Account (A/P, A/R) requests, PAFs, payroll & banking needs
Works closely with Marketing to develop and launch effective campaigns to increase appointment volume, cross sell services, capture market share and maintain a stellar reputation in the community on behalf of both the providers and the practice
Assists PMs and M&A with operational integrations as needed, regionally
Attend weekly operational meetings, and monthly 1:1 operational and financial reviews with operation head(s)
Tracks supply expenses, maintaining responsive PAR levels for cosmetic, medical & office supplies, reduce shrinkage and control spending
Performs EoM & EoY inventory counts on time, and if the responsibility is delegated, signs off that all counts are true and accurate
Periodically monitor inventory for expiration dates: discard expired drugs, products, and supplies. Report expiration and arranges refunds, returns and credits necessary with purchasing
Secure necessary equipment, both CapEx and routine, as needed and requested by providers. Depending on expense, business case is presented with request
Performs and documents periodic staff meetings and educational in-service including but not limited to OSHA, CPR and HIPAA
Monitors & ensure drug reps do not stock unassisted
Works to ensure that the site is in regulatory compliance with agencies such as OSHA, CLIA, AHCA, DHS and others as appropriate
Performs duties and interacts with all team members facilitating congenial and professional working relationships with subordinates, peers, and superiors, creating a harmonious work environment, allowing work to flow in a positive, constructive, and professional manner
Has the ability to step in and acts in any operational role in the event of staffing shortages or emergencies
Attends occasional after hours, before hours or weekend meetings or trainings as needed and required, with advanced notice
Qualification
Required
Two or more years of experience in progressive and hands-on managerial experience in a medical practice
Demonstrated knowledge of healthcare fiscal management and human resource management practices
Excellent organizational skills with the ability to gather, analyze and interpret information
Understanding of electronic medical record and billing systems and related applications
Ability to apply policies and principles to solve everyday problems and deal with a variety of situations
Ability to establish priorities and coordinate work activities
Excellent written and verbal communication skills
Preferred
Bachelors degree preferred or an equivalent combination of education and experience
Company
DermCare Management
DermCare Management is a practice management company for seasoned dermatology professionals.
1001-5000 employees
H1B Sponsorship
DermCare Management has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (2)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Oxford Finance LLC
2019-10-19Private Equity
2019-10-10Debt Financing
Leadership Team
Jeffrey Schillinger
Chief Executive Officer
Lisa Claro
HR Business Partner
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Company data provided by crunchbase