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Albertsons Companies · 1 day ago

Deli Manager-Assistant-Colville

17230 140TH AVE SE, RENTON, WA, 98058, US

Full-time

Onsite

Mid Level

Albertsons Companies is a prominent player in the retail industry, seeking a Deli Manager to oversee the service deli operations. The role involves supervising daily functions, ensuring product quality, managing customer relations, and maintaining compliance with health and safety standards.

Food and BeverageFood DeliveryMeat and PoultryRetail

Responsibilities

Champions Company and Division customer service programs to meet or exceed Division customer service goals

Handles customer relations in a positive manner, including effective resolution of customer complaints

Promotes Albertson’s philosophy of personalized service in the service deli

Supervises the day to day functions of the service deli

Conducts daily inspections of all service deli sections and initiates corrective measures to ensure compliance with product quality, rotates products, maintains in stock conditions, code date standards, temperature, sanitation and safety requirements

Assists with all service deli duties such as: receiving, cleaning, preparing, cooking, slicing and packaging

Implements effective promotional and seasonal displays

Controls shrink and expenses

Accurately completes and monitors daily log sheet, purchase report, and sales and labor and other required paperwork and logs

Maintains records on ad items movement

Orders, checks, receives and controls inventory to ensure adequate proper inventory level, product quality and freshness and to prevent the sale of out of code product

Takes periodic inventories, processes administrative paperwork and maintains accurate department records

Maintains and organizes service deli work area, cooler and freezer

Ensures proper merchandising of product by understanding and implementing schematics, merchandising of advertised items, proper signing procedures and monitoring product flow

Complies with retail labeling laws, federal and state regulations and Company policies

Follows Company policy in handling re-worked and reduced-to-clear items

Complies with all federal, state and local health and food safety standards

Handles customer relations

Assists customers by taking and filling special orders

Makes product suggestions and engages in suggestive selling

Makes intercom announcements

Ensures cleanliness and sanitation of sales floor and work area, freezer and cooler, equipment, and retail cases

Assists with answering and responding incoming calls appropriately

Receives and appropriately resolves customer complaints and reports to the Store Director as appropriate

Assists with implementing emergency procedures in the event of equipment and computer software malfunctions

Schedule service deli associates to ensure adequate coverage and service levels

Ensures that all associates are trained and instructed in the proper performance of work duties

Monitors associate performance and reports observations to the Store Director

Reports associate complaints to the Store Director and assists with resolution

Maintains confidentiality concerning associates, store sales and other Company information

Responsible for performing all job duties and responsibilities safely, accurately and with honesty and integrity

Other necessary and required duties

Qualification

Food preparationCustomer serviceInventory managementFood safety knowledgeMathematics skillsLeadership skillsManual dexterityCommunication skillsInterpersonal skillsProblem-solving skills

Required

Requires working knowledge of all job duties within the Service Deli Department including food preparation and cooking

Requires strong communication skills, good leadership and interpersonal skills, the proven ability to manage people and the ability to maintain composure in dealing with customers and co-workers

Requires knowledge of employment laws and workplace practices

Requires a good understanding of Company practices and Service Deli Department policies and procedures

Requires the ability to judge and react to business activity

Must have knowledge of product variety, bakery standards, perishability, food safety, safety and sanitation procedures and department policies and procedures

Frequently lifts and maneuvers objects of varying dimensions and weights up to approximately 55 lbs

Bends, stoops and reaches frequently and occasionally climbs ladders

Pushes and pulls fully loaded hand trucks, six-wheel carts and pallet jacks

Performs repetitious arm movement to decorate, prepare and package products

Manual dexterity and good eye-hand coordination are necessary

Must be able to operate kitchen utensils and equipment

Mental alertness is necessary to ensure safe and accurate completion of work activities

Requires knowledge of basic mathematics and weights and measures

Must have knowledge of taste, content and perishability of products, safety and sanitation procedures and department policies and procedures

Operates computer software and electronic ordering devices to order products, plan sales, input inventory and schedules, and print labels

Utilizes cleaning supplies and equipment

Utilizes safety cutters and knives