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Endeavors · 13 hours ago

Outreach Intake Specialist/ Administrative Coordinator

Pecos, TX

Full-time

Onsite

Entry Level

1+ years exp

Endeavors is dedicated to preventing homelessness through community services. The Outreach Intake Specialist/Administrative Coordinator will conduct initial eligibility pre-screening for housing programs and develop relationships with participants and community partners to promote housing stability.

CommunitiesFamilySocial

Responsibilities

Develops effective, trusting relationships with program participants by utilizing trauma informed care and strength base approach. Models positive interactions, verbal guidance, and effective communication

Conducts initial eligibility screening for individuals seeking program assistance. Builds database of community resources. Utilizes the Housing First Model advocate for eligible participants, provide general information and community referrals for those not meeting program eligibility requirements. Completes Intake for eligible participants by evaluating individual and/or family needs. Assists in creating and completing a service plan as needed and set-up initial client file for clients being assigned to a Case Manager

Develops and maintains comprehensive outreach/working relationship with landlords, property management teams, and community partners on the participants’ behalf to develop workable plans to obtain and/or maintain housing

Conducts outreach and networking activities in the community. Gives presentations at various community groups/events. Remains active and networks in monthly community meetings. Promotes the success and reputation of the Supportive Services for Housing Programs

Documents weekly or daily case notes; submits comprehensive participant files, completes reports as needed, and enters documentation into HMIS system. Prepares necessary incident reports

Maintains on-going communication with multi-disciplinary teams across multiple programs to assist participants in obtaining and maintaining permanent housing, services to meet needs, and promote stability

Other duties as assigned

Demonstrate Exceptional customer service, in Everything you do, by placing the child, family, Veteran or client first to support our mission to "Empower people to build better lives for themselves, their families, and their communities."

Qualification

Trauma informed careHousing First ModelSocial Work degreeCustomer service experienceNetworking skillsEffective communicationDocumentation skillsTeam collaboration