NEOGOV · 16 hours ago
TEMPORARY Customer Service Representative- Grand Junction, CO
Grand Junction, CO
Full-time
Onsite
New Grad, Entry Level
$17/hr - $17/hrNEOGOV is part of the State of Colorado's Department of Natural Resources, which is dedicated to developing and preserving the state's natural resources. They are seeking temporary customer service representatives to provide information and handle product sales while ensuring excellent communication and public relations with customers.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Work directly with internal and external customers in person, on the phone, and via email
Sell park passes, hunting/fishing licenses, OHV/boat registrations, and associated permits
Answer technical questions about State Parks, hunting and fishing regulations, and the Big Game draw process
Answer incoming calls, handle in-person inquiries, and/or direct them to appropriate staff
Receive, process, and file big game license returns
Data entry within Google Suite
Check voicemail box and return calls daily
Monitor patrol radios, relay messages, and dispatch to staff
Daily cleaning and stocking of front counters, shelves, brochure racks, retail displays, and personal workstations
Perform Mandatory checks of required species such as bears, mountain lions, moose, bighorn sheep, mountain goats, and bobcats on an as-needed basis
Chronic Wasting Disease sample collection
Other duties as assigned
Qualification
Required
Possess strong interpersonal communication skills (both verbal and written) to deliver excellent customer service
Previous experience handling money and working with the public required
Proficiency in Google and Microsoft based computer applications required
Must be able to effectively multitask and pay attention to detail
Must be 18 years of age or older
Must be willing and able to work 40 hours per week as applicable. Occasional weekends may be required
Must be willing to handle harvested animals during mandatory checks and CWD submissions
Applicants may be subject to successful completion of a comprehensive background check
Must have a current and valid drivers license or reliable transportation
Basic computer skills required (MS Office Suite, Google App Suite)
Ability to work well within a team
Subject to background Screening
Preferred
Recent college graduates with a Natural Resources degree preferred
Previous experience handling money and working with the public preferred
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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