Emend Healthcare · 8 hours ago
Director of Facility Operations
Los Angeles, CA
Full-time
Onsite
Director/Executive
10+ years expEmend Healthcare is seeking a Director of Facility Operations to provide strategic oversight and operational excellence across all physical facilities and fleet operations. This senior leadership role involves managing large-scale facility portfolios, ensuring safety and compliance, and leading crisis response initiatives.
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Responsibilities
Develop and execute long-term facility master plans aligned with organizational growth objectives
Lead capital planning, major project oversight, and facility expansion/renovation initiatives
Establish and maintain facility standards, sustainability goals, and space utilization strategies
Oversee entire corporate fleet (vehicles, specialized equipment, and/or heavy machinery)
Develop and implement fleet replacement, optimization, and electrification strategies
Ensure compliance with DOT regulations, safety standards, and environmental requirements
Manage fuel, maintenance, telematics, and total cost of ownership programs
Direct comprehensive preventive, predictive, and corrective maintenance programs for buildings, MEP systems, grounds, and specialized equipment
Implement and continuously improve CMMS (Computerized Maintenance Management System) utilization
Establish reliability-centered maintenance practices and asset lifecycle management strategies
Lead root cause analysis programs and implementation of lessons learned
Serve as the primary executive leader for all facility-related emergency/crisis situations
Develop, maintain, and regularly test comprehensive Business Continuity and Disaster Recovery plans
Lead rapid response to critical incidents (fires, floods, power outages, structural failures, active shooter, etc.)
Coordinate with local authorities, emergency services, insurance carriers, and regulatory agencies during crises
Manage a multimillion-dollar portfolio of facility service contracts
Lead vendor selection, RFP processes, contract negotiation, and performance management
Establish and enforce rigorous vendor KPI dashboards and service level agreements (SLAs)
Develop strategic partnerships with key vendors and service providers
Develop and manage annual operating and capital budgets for facilities & fleet ($10M–$100M+ depending on organization size)
Deliver consistent cost savings and cost avoidance through strategic sourcing, energy management, and operational excellence
Provide transparent monthly/quarterly financial reporting and forecasting
Lead, mentor, and develop a team of facility managers, maintenance supervisors, fleet coordinators, and support staff
Build a high-performance, safety-first culture with emphasis on continuous improvement
Establish clear performance metrics and professional development pathways
Ensure full compliance with OSHA, EPA, local building codes, fire codes, ADA, and industry-specific regulations
Lead risk assessments and mitigation strategies for all facilities and fleet operations
Maintain required documentation, certifications, and audit readiness
Qualification
Required
10+ years of progressive facility management experience, with at least 5 years in senior leadership role
Demonstrated experience managing fleet operations (corporate, industrial, or public sector)
Proven track record leading facility-related crisis and emergency response situations
Strong experience managing large vendor portfolios and complex service contracts
Experience managing multimillion-dollar operating and capital budgets
Working knowledge of building systems (HVAC, electrical, plumbing, fire/life safety, vertical transportation)
Working knowledge of fleet management best practices, telematics, and regulatory compliance
Preferred
Professional certifications: CFM, FMP, CFE, LEED AP, CEM, PMP, or equivalent
Experience with CMMS implementation (IBM Maximo, FM:Systems, Accruent, UpKeep, etc.)
Experience with sustainability/ESG initiatives in facility operations
Previous experience in multi-site / geographically dispersed portfolio management
Company
Emend Healthcare
At EMEND Health, we are at the forefront of a transformative movement in healthcare.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Christopher Wilson
Co-Founder
Brandon Brewer
Emend Healthcare
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