Consumer Insights Manager jobs in United States
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Expedia Group · 1 day ago

Consumer Insights Manager

Expedia Group is a leader in global travel technology, aiming to enhance the travel experience for everyone. The Consumer Insights Manager will work closely with marketing teams to understand traveler sentiments and leverage insights to inform marketing strategies and brand health.

CommunitiesInternetReservationsTask ManagementTechnical SupportTicketingTourismTransportationTravel
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H1B Sponsor Likelynote

Responsibilities

Lead end-to-end research programs—from execution to delivering actionable insights
Own major measurement work-streams such as Brand Health Tracking and Creative Development & Testing across our three flagship brands
Collaborate with cross-functional stakeholders to define clear measurement objectives and develop tailored research plans
Advocate for brand measurement best practices across the marketing organization and broader Expedia Group
Manage external research partners and foster long-term, productive relationships
Ensure our measurement approaches evolve with the latest industry standards, technologies, and marketing trends

Qualification

Consumer researchBrand measurementCampaign effectivenessResearch methodologiesProject managementData analysisStakeholder managementNarrative developmentCross-functional collaboration

Required

Minimum 6 years of experience in consumer research and insights, with a strong track record in brand and campaign measurement
Experience on both agency and client sides is ideal, though high-performing candidates from either background are welcome
Experience measuring campaign effectiveness and creative
Proficient in a range of research methodologies, including traditional qualitative and quantitative approaches, as well as social listening and sentiment analysis tools
Ability to translate complex data and research learnings into clear, engaging, and actionable narratives for diverse audiences, including key stakeholders and senior leadership
Comfortable getting hands-on with data and research to craft clear, engaging narratives
Adept at navigating complex, global organizations and building relationships with stakeholders across functions and geographies
Ability to collaborate with cross-functional teams (marketing, creative, analytics, product) to integrate insights into business strategies and actions
Excellent project management skills, with the ability to juggle multiple work-streams and maintain attention to detail

Preferred

Experience measuring sponsorship effectiveness is a plus

Benefits

Medical/dental/vision
Paid time off
Employee Assistance Program
Wellness & travel reimbursement
Travel discounts
International Airlines Travel Agent (IATAN) membership

Company

Expedia Group

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At Expedia Group (NASDAQ: EXPE), we believe travel is a force for good – it opens minds, builds connections, and bridges divides.

H1B Sponsorship

Expedia Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (519)
2024 (410)
2023 (382)
2022 (629)
2021 (483)
2020 (366)

Funding

Current Stage
Public Company
Total Funding
$4.25B
Key Investors
TCV
2025-02-21Post Ipo Debt· $985M
2020-04-23Post Ipo Equity· $1.2B
2020-04-23Post Ipo Debt· $2B

Leadership Team

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Ariane Gorin
Chief Executive Officer
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Ramana Thumu
Chief Technology Officer
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Company data provided by crunchbase