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Acosta · 21 hours ago

Director Retail Operations

Lewisville, TX, United States

Full-time

Onsite

Lead/Staff, Director/Executive

2+ years exp

Acosta Group, through its CROSSMARK division, is a leading retail and marketing agency committed to connecting brands with shoppers. The Director of Retail Operations is responsible for implementing and enforcing retail processes, ensuring quality, developing people, and maximizing financial contributions.

MarketingSales

Responsibilities

Ensure quality by training and developing Retail Operations Managers on company process, policies, procedures and position responsibilities

Maximize geography contribution margin by having the right people, in the right place, following the process. Develops and maintains a strong working relationship with management, of the following areas; Divisions, Field Support, Recruiting, Training, Human Resources and Client Services

Consistently communicates operational performance of your area in a timely manner with CROSSMARK associates

Leads and develops the planning and implementation of retail training. Prepares and submits to management all required paperwork on a timely basis

Recruits, interviews and hires for management positions. Inspects company equipment on a regular basis to ensure proper maintenance

Qualification

Retail Operations ManagementSalesTrak NGMicrosoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft OutlookBilingual SkillsSupervisory SkillsCommunication Skills

Required

Bachelor's Degree from a four-year college or university and two year's related experience and/or training; or equivalent combination of education and experience

PC and SalesTrak NG proficiency; working knowledge of Word, Excel, PowerPoint and Outlook

A valid drivers' license is required

This job has direct supervisory responsibilities

Office and field environment with extensive travel required

English is the primary language skill, however, bilingual skills may be required based on business necessity