Title Support Specialist in office jobs in United States
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First American · 21 hours ago

Title Support Specialist in office

First American is a leading title insurance company that values its people and fosters an inclusive work environment. The Title Support Specialist role involves assisting in real estate transactions by collecting information, answering questions, and ensuring compliance with regulatory reporting.

Financial ServicesInsuranceProperty InsuranceReal EstateReal Estate Investment

Responsibilities

Talk with buyers, sellers, and outside escrow partners to collect required forms and contact information
Check the FARR dashboard daily to make sure files are moving forward and not stuck due to missing info
Follow up on missing details so reporting deadlines are met
Answer questions from buyers and sellers about the FARR process
Make outbound calls to sellers to confirm they know there’s an open escrow on their property
Work closely with escrow officers, title officers, and assistants to gather FinCEN information
Track updates and document progress in each file
Stay organized, accurate, and on deadline in a busy environment

Qualification

Customer serviceAttention to detailTime managementPositive attitudeTeamworkProblem solvingCommunication skills

Required

A positive attitude and willingness to learn
Comfort talking on the phone and working with customers
Strong reading comprehension and attention to detail
Ability to stay calm and focused under deadlines
Good time-management and follow-up skills
A team-first mindset and strong work ethic
Ability to work full-time in the office

Preferred

Customer service, call center, or office experience
Interest in real estate, escrow, or compliance work

Benefits

Medical
Dental
Vision
401k
PTO/paid sick leave
Employee stock purchase plan

Company

First American

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First American provides financial services through its Title Insurance and Services segment and its Specialty Insurance segment.

Funding

Current Stage
Public Company
Total Funding
$450M
2024-09-23Post Ipo Debt· $450M
2010-06-01IPO

Leadership Team

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Kenneth D. DeGiorgio
Chief Executive Officer
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Jody Mulkey
Chief Technology Officer
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Company data provided by crunchbase