Bank of the San Juans · 1 week ago
Mortgage Sales Manager
Bank of the San Juans is seeking a driven leader to join their team as a Mortgage Sales Manager. This role is responsible for leading a high-performing mortgage division, managing production, developing business relationships, and ensuring compliance with lending standards.
BankingFinanceFinancial Services
Responsibilities
Manage direct reports to maximize productivity, efficiency, and the potential of the human assets of the company, including hiring, directing job assignments, monitoring staff performance, coaching, counseling, training, assuring compliance with regulatory requirements and organizational mission, values, policies and work rules. Appraise performance and provide recommendations for staff compensation, promotion, and termination, as appropriate
Directs the management of the mortgage loan portfolio and assures that policies and procedures are implemented and maintained to optimize the potential for the achievement of goals and objectives in volume, revenues, loan quality and charge-offs
Ensures that all mortgage loans are underwritten to Investor (FNMA/FHLMC) and Bank Portfolio guidelines and lending standards
Develops and implements strategies and tactics to attain mortgage loan growth and profitability goals that will enhance and complement the goals and objectives of the Strategic Plan. Develops marketing strategies and campaigns for the various mortgage loan products and services
Cultivates branch awareness of mortgage products and services through frequent interaction with staff
Reviews and monitors loan production volume for processing and origination
Responsible for maintaining loan quality in compliance with Bank policy, underwriting standards and documentation requirements
Determine financing objectives and goals. Conducts the loan interview and secures the customer information necessary to initiate a loan transaction. Provides loan information and service to customers, realtors, and others as needed
Receives and screens loan applications. Pulls, reviews and analyzes credit. Gathers financial data. Notifies clients to resolve discrepancies such as late payment history, judgments, etc. Discuss options. Informs clients of closing costs such as appraisals, and attorney fees
Prepare records and reports as requested regarding loan origination and closing activities as needed
Collects supporting loan documentation. Requests a personal employment and credit check of the applicant, requests an appraisal on the property and/or construction plans under consideration
Maintain constant communication with clients via email, phone and mail form application to closing and post-closing. Communicate with attorneys, realtors, appraisers and vendors pertaining to specific client needs
Maintains contacts and good working relationships with real estate brokers, attorneys, and builders to assure a favorable image of the organization and to provide information regarding current loan policies and procedures
Receive inquiries from prospective customers regarding all types of mortgage and construction loans, provides requested information regarding the organization’s lending policies and procedures
Responsible for maintaining loan quality in compliance with Bank policy, underwriting standards and documentation requirements
Adhere to Bank of the San Juans Company Core Values
Adhere to all applicable banking regulations, applicable laws, company policies, management directives, security, and operational procedures
Responsible for the timely completion of all required Compliance and Security training assigned by GBCI and BSJ within the designated timeframes. It is the individual’s responsibility to fully understand the content presented in each training module. If clarification is needed, the learner must proactively reach out to their supervisor to request further explanation or additional training as necessary
Responsible for adherence to Bank Security Policy and for reporting security risks to management
Keep management appropriately informed of area activities and of any significant problems
Support the bank’s mission by participating in Community Service and Bank sponsored activities, while consistently representing the bank in a professional manner. This includes maintaining a professional image, upholding confidentiality, demonstrating a positive “can-do” attitude, while being flexible, and adaptable to meet both the bank and customer needs
Employee must be capable of regular, reliable, and timely attendance
Attend and actively participate in required meetings
Provide exceptional internal and external customer service by interacting calmly and professionally with individuals from diverse backgrounds at various levels within and outside of the organization
Additional duties as requested or assigned
Qualification
Required
Two-year College Degree or completion of a specialized course of study or equivalent combination of education and experience
Five to seven years of current MLO experience required
Current NMLS required
Thorough knowledge of current Mortgage Regulations including RESPA, TRID, REG B etc
Working knowledge of Conventional, FHA/VA, Jumbo, USDA, CHFA
New Construction experience
Working knowledge of Conventional, Jumbo and FHA/VA guidelines. Including First Time Home Buyer programs ie: CHFA, USDA, Manufactured and standard industry underwriting expectations
Preferred
Prior Sales Management Experience preferred
Benefits
Medical
Dental
Vision
Life insurance
Health savings account option
Employee Assistance Program (EAP)
Health rewards program
Retirement savings plan, including 401(k) and Profit-Sharing plans
Short and long-term disability benefits
Education and training benefits
Discounts on banking products and services
Paid Time Off (PTO) plan
Paid holidays