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Towne Insurance · 9 hours ago

Account Manager - Select Business Unit

Norfolk, VA

Full-time

Onsite

Mid Level

3+ years exp

Towne Insurance is a nationally recognized top insurance and risk management firm specializing in customized insurance solutions. The Account Manager will be responsible for overall sales and service support to the Select Business Unit clients and prospects.

Employee BenefitsFinancial ServicesInsuranceRisk Management

Responsibilities

Provide prompt, courteous, and knowledgeable service to Select Business Unit clients and prospects

Process endorsements, certificates, cancellations, audits, and other transactions according to agency standards

Utilize the service centers with core partners and account rounding

Resolve accounting discrepancies

Support new business and renewals by maintaining prospect/client files within the agency management system, assembling proposals, issuing binders, I.D. cards, certificates of insurance and invoicing

Check policies to ensure the accuracy of the various transactions

Develop and maintain friendly and professional relationships with clients, prospects, underwriters, vendors, and others

Maintain client files on the agency management system

Be aware of opportunities to add new business to existing clients or cross-sell business to other departments

Maintain knowledge of industry forms and coverage changes

Perform other duties as requested

Obeys all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA)

Qualification

P&C licenseCommercial lines experienceCommunication skillsAttention to detailOrganization skillsComputer skillsApplied software experience

Required

Current P&C license or ability to obtain upon hire

Prior commercial lines industry experience

Excellent oral and written communication skills

Strong attention to detail

Strong organization and prioritization skills

Computer skills (Word, Outlook, Excel)

Preferred

3+ years of commercial lines account management experience

Experience in Applied software

Benefits

Excellent growth and advancement opportunities

Competitive pay based on experience

Health, vision, dental, and Employee Assistance Program

Paid time off to include holidays, PTO, sick leave, and bereavement

Profit Sharing

Continuing education opportunities

401K & Employer Matching

Employee discounts

Identity theft protection

Tuition Reimbursement

Paid Training Opportunities

Paid Parental Leave

Wellness Plan

Volunteer Opportunities

Company

Towne Insurance

Towne Insurance is a premier independent insurance agency that provides solutions for businesses, individuals, and community organizations. It is a sub-organization of TowneBank.

Founded in 2001

Norfolk, Virginia, USA

201-500 employees