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Siena AI · 8 hours ago

Product Manager, AI Agent Deployment

United States

Full-time

Remote

Mid Level

3+ years exp

Siena AI is pioneering the first intelligence layer for customer experience by creating AI agents that enhance interactions across various customer touchpoints. The Product Manager for AI Agent Deployment will be responsible for managing strategic account deployments, driving automation, and translating insights into platform improvements for broader customer benefit.

Artificial Intelligence (AI)E-CommerceEnterprise SoftwareMachine LearningSoftware

Responsibilities

Own agent outcomes for strategic accounts end-to-end

Deploy AI agents, drive automation rates, identify what's blocking progress, then build the platform fix

Work directly with enterprise CX leaders to design AI transformation roadmaps that you'll help execute

Turn deployment insights into platform capabilities that help every customer, not just the one you learned from

Build new agent capabilities that work seamlessly across platforms

Design evaluation systems that make our agents continuously smarter. QA suites, automated testing, performance monitoring

Run full launch cycles from internal testing to GA, including customer enablement

Demo your own products and co-sell alongside sales. You'll be known by name in our customer Slack communities

Qualification

Product ManagementAI Agent DeploymentTechnical Account OwnershipWebhook IntegrationOAuth FlowsCustomer Experience (CX)Solutions EngineeringImplementationCustomer Success EngineeringProcess OptimizationOrganizational DesignPerformance MonitoringTeam Leadership