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Domtar · 13 hours ago

IT Technician - Intern

Nekoosa, WI

Internship

Onsite

Intern

2+ years exp

Domtar is a leading producer of pulp, paper, packaging, tissue and wood products. The IT Technician - Intern will provide technical support for computers and printers, working closely with the IT Supervisor and Field Service Technicians to ensure effective hardware and software support services.

ManufacturingPaper ManufacturingSustainability

Comp. & Benefits

H1B Sponsor Likely

Responsibilities

Provide technical break/fix support of all desktops, laptops and printers on the Domtar Business network

Utilize the internal IT Ticketing Tool to resolve incidents and change requests in a timely manner

Promote IT Cyber Security best practices on a daily basis via your actions and your communication

Ensure hardware assets are updated in the Asset Management System following the standard Domtar procedures

Help support Tier 1 hardware break-fix services on PCs, Laptops, Network Printers, Servers, etc

Help support Tier 1 IMAC (installs, moves, adds, changes) services: hardware roll-outs, refreshes, and other hardware deployment related activities on PCs, Laptops, Printers, Wireless Handhelds, etc

Help support Tier 1 support services installing and troubleshooting hardware, software, and networks; perform preventive maintenance activities

Qualification

Technical support experienceWindows OS proficiencyMicrosoft experienceRemote support toolsPrinter troubleshootingTroubleshooting skillsVerbal communicationWritten communicationTeamworkOrganizational skills

Required

2+ years work experience in a technical support role with a demonstrated history of achievement and progression utilizing their technical skills to support various technologies and systems, or

Associate degree in Information Technology or related field

Preferred

2+ years of IT related troubleshooting skills (Desktop, Printer, Network etc.)

2+ years experience using Windows OS (WinXP, Win7, Win8 etc.)

2+ years of Microsoft experience

2+ years' experience with using remote support tools

Printer Troubleshooting and Installation experience

Company

Domtar

Glassdoor3.3

Domtar is a manufacturing company that designs, manufactures, markets, and distributes a wide variety of papers.

Founded in 2006

Montréal, Quebec, CAN

10001+ employees

http://www.domtar.com

H1B Sponsorship

Domtar has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)