Apply on Employer Site

Chase · 1 week ago

Product Delivery Manager, Connected Banking

201 N Walnut St, Wilmington, DE, 19801, US

Full-time

Onsite

Senior Level

5+ years exp

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. As a Product Delivery Manager in Connected Banking, you will enhance and optimize the way products are delivered to customers, managing end-to-end processes and liaising with stakeholders to ensure successful implementations.

BankingFinancial Services

Responsibilities

Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination

Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements

Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners

Develops and maintains evergreen quarterly roadmaps and summary to ensure alignment with strategic goals and provide clear vision for product delivery

Develops and produces comprehensive Delivery & Release Management Performance Documentation to track progress, identify areas for improvement, and ensure transparency in product delivery processes

Ensures all product delivery processes adhere to internal compliance standards, conducting regular reviews to measure adherence to compliance requirements, documenting findings, and implementing course correction actions as necessary

Evaluates and enhances delivery and release readiness processes and decision-making frameworks, to recommend improvements that streamline operations and optimize team performance

Coordinate and manage stakeholders to ensure smooth delivery of product features

Qualification

Product delivery managementRelease managementAgile product deliveryOperational managementContinuous improvementStakeholder managementAnalytical skillsJiraConfluenceMicrosoft ProjectMonday.comCritical thinkingCommunication skillsInterpersonal skillsCustomer focusAdaptability

Required

5+ years of experience or equivalent expertise in product delivery or a relevant domain area

Demonstrated ability to execute operational management and change readiness activities

Strong understanding of delivery and a proven track record of implementing continuous improvement processes

Experience in product or platform-wide release management, in addition to deployment processes and strategies

Exceptional critical thinking and analytical skills

Flexible, adaptable to shifting priorities; able to manage multiple tasks and projects in a fast-paced, results-driven environment

Strong communication and interpersonal skills

Customer focused with the ability to turn insights into action

Proven stakeholder and dependencies management skills working across product, technology, agility, design and data teams to develop robust and timely product delivery plans and execution mechanisms within an agile framework

Strong expertise and experience in working within an agile product delivery lifecycle, including collaboration tool such as Jira and Confluence