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BARBRI · 19 hours ago

Inside Sales and Enrollment Specialist

United States

Full-time

Remote

Entry, Mid Level

$50K/yr - $55K/yr

2+ years exp

BARBRI is hiring an Inside Sales Specialist. This role advises and assists new and returning students/clients as they seek information and eventually enroll in their selected programs, focusing on recruitment and outreach efforts to meet enrollment goals.

E-LearningEducation

Responsibilities

Responsible for the overall recruitment and outreach efforts & counseling to prospective students and registered students to assist Barbri in meeting enrollment goals

Conducts directed follow-up activities and communications for prospective students, and newly admitted students via email, mail, phone, and CRM system

Responds daily to information requests acquired through website and general email

Receives all inbound prospective student phone calls

General program administrative support as needed

Provides admissions counseling and academic planning advice to prospective students, and newly admitted students via email, telephone, video conferencing, and mail

Facilitates informational inquiries and admission of students by working closely other Barbri departments

Exercises professional judgment to interpret Barbri policies to advise prospective and new students about enrollment, transferability of skills gained in various programs, policies, all available alternative funding sources, financial aid process, scholarships, program requirements, registration, tuition classification, and available student support services

Other duties and projects, as required

Qualification

SalesforceHubspotEducation sales experienceCustomer serviceData-entry skillsPlanning/organizingQuality controlDependabilityOral communicationWritten communicationAdaptability

Required

Associate degree in business or related area of study or equivalent or combination of education and relevant experience

Minimum of 2 years of experience in education sales or e-learning sales preferred

Salesforce and/or Hubspot experience preferred

Experience working with a diverse, multicultural and socio-economic student population

Experience providing high quality customer service through phone and email interactions with clients, customers, or students

Ability to calculate figures and amounts such for tuition and required materials (books, etc.)

Ability to solve practical problems and deal with a variety of concrete variables

Ability to interpret a variety of instructions

Exceptional people and telephone skills

Must be able to multi-task, while maintaining a courteous and pleasant attitude towards the students, families and institutional partners

Ability to adapt to various job duties and focus quickly

Able to learn and use admission software, along with other Microsoft Office programs: Microsoft Office Suite (Outlook, Word, Excel, Teams & PowerPoint)

Proven data-entry skills (WPM 55+ with high accuracy)

Knowledge of federal, state, and local laws, regulations, and policies related to student records and information systems; (FERPA Trained)

Oral communication—the individual speaks clearly and persuasively in positive or negative situations

Written communication—the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information

Planning/organizing—the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans

Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality

Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events

Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance. Proven professional maturity, with the ability to handle confidential information