Bold City Heating and Air · 1 week ago
Customer Service Representative - HVAC
Jacksonville, FL
Full-time
Onsite
Entry Level
$50K/yr - $60K/yr
2+ years expBold City Heating and Air is a family-owned HVAC company located in Jacksonville, Florida, seeking a friendly and detail-oriented Customer Service Representative. The role involves answering calls, scheduling services, and ensuring high levels of customer satisfaction.
Mechanical Or Industrial Engineering
Responsibilities
Ability to resolve customer's concerns and provide solutions
Making outbound calls to existing customers to schedule preventive maintenance calls, and follow-up on outstanding quotes
Answering inbound calls with a smile; providing white glove service to existing and new customers
Managing communication channels with field technicians
Managing service technicians routes and schedules
Qualification
Required
2 Years Sales/Customer Service Experience
Preferred
Bachelors Degree
Benefits
Health, dental, and vision benefits.
Paid time off and holidays.
Ongoing training and career growth opportunities.
Company
Bold City Heating and Air
Bold City offers premium HVAC service and competitive pricing to the Jacksonville, Jacksonville Beaches and Ponte Vedra areas. Jacksonville Grown.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase