First Horizon Bank · 5 months ago
nCino Business Analyst - Strategic Platforms
Raleigh, North Carolina, United States
Full-time
Onsite
Mid Level
3+ years expFirst Horizon Bank is a leading regional financial services company dedicated to helping clients unlock their full potential. They are seeking a detail-oriented and collaborative Business Analyst to support the ongoing development and optimization of their nCino lending solution, focusing on improving digital processes and client experience.
BankingFinanceFinancial ServicesRisk Management
Responsibilities
Serve as a liaison between business associates (including line of business, credit, and risk teams) and technology partners for the nCino lending platform
Gather, analyze, and document business requirements and translate them into clear technical solutions for developers
Map out current lending workflows and identify opportunities for process improvements, automation, and optimal use of the nCino platform
Facilitate discussions, requirements workshops, and feedback sessions with associates and stakeholders to ensure the platform aligns with business objectives and enhances the experience for our clients
Develop use cases, user stories, and business process documents to guide system enhancements or new feature deployments
Support testing activities, including test case creation, system validation, and user acceptance testing for nCino updates
Assist with change management, training, and documentation to support successful system adoption by associates
Monitor platform performance and generate reports to track key metrics, user adoption, and issue resolution
Qualification
Required
Bachelor's degree in Business, Information Technology, Finance, or a related field
Minimum 3 years of experience in business analysis, preferably within the financial services industry
Prior experience working with nCino, Salesforce, or other digital lending systems is strongly preferred
Solid understanding of commercial or consumer lending operations, regulatory considerations, and client experience best practices
Exceptional analytical, problem-solving, and communication skills
Proficiency with requirements documentation, workflow mapping, and data analysis tools
Experience working in Agile/Scrum environments is a plus
Preferred
Experience with process improvement initiatives, system implementations, or technology-driven change management in a banking environment
Familiarity with project management and collaboration tools such as JIRA, Confluence, etc
Proficient in advanced Excel functions, Word, and PowerPoint
Benefits
Medical with wellness incentives, dental, and vision
HSA with company match
Maternity and parental leave
Tuition reimbursement
Mentor program
401(k) with 6% match
Company
First Horizon Bank
First Horizon Bank provides personal, business, and corporate banking, and private client services, to families and businesses.
5001-10000 employees
H1B Sponsorship
First Horizon Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (36)
2024 (31)
2023 (15)
2022 (17)
2021 (19)
2020 (16)
Funding
Current Stage
Late StageLeadership Team
Hope Dmuchowski
Chief Financial Officer
Ben Hopper
Senior Vice President, Head of Consumer Distribution and ATM Strategy
Recent News
2026-01-17
EIN Presswire
2026-01-16
Company data provided by crunchbase