H-E-B · 1 week ago
Irving CFT - Cross Functional Specialist - Full-Time
Irving, TX
Full-time
Onsite
Entry Level
1+ years expH-E-B is a community-focused grocery retailer that values its Partners and customers. As a Cross-Functional Specialist, you will provide customer service and assist in various departments, ensuring quality and satisfaction while maintaining store operations. This role requires a commitment to teamwork and the ability to adapt to different tasks across the store.
Retail
Responsibilities
Provides excellent customer service; answers customer questions regarding products, take orders, assists with product selection
Performs stocking and replenishment, product returns and rotation, product selection, service support, receiving and inventory accuracy, and additional duties across total Store, in multiple departments
Complies with Store and department SOPs, policies, and applicable laws
Gains knowledge of multiple departments; applies understanding of processes / policies
Uses suggestive selling techniques to meet customer needs and build department sales
Works a flexible schedule to accommodate shifts of different departments
For the Service cross functional team, works as a Checker when not performing Cross Functional duties
Receives / ensures accuracy of all incoming loads (H-E-B, DSD)
Ensures communication of vendor stock conditions / levels to appropriate parties
Can step in in absence of the Lead; may train Partners on the team
Perform duties in technical or perishable areas such as bakery, floral, market, etc. and operate power equipment
Performs Cross Functional Rep duties as needed
Ensures compliance with departmental / Store SOPs for food safety and sanitation; ensures compliance with receiving-related guidelines / SOPs
Properly operates and maintains all equipment
Qualification
Required
high school diploma; some H-E-B, retail, or equivalent experience
strong customer service and interpersonal skills
ability to work independently; a strong eye for detail
Minimum age 18 (mandatory)
1+ years of experience in H-E-B Store operations
Completion of Company Orientation and Safety Training
Knowledge of computer systems (Symbol, ACR, label machine)
Verbal / written communication and reading skills
Planning and organizing skills
Ability to adapt quickly to performing a wide range of duties across multiple departments
Ability to work well independently
Strong eye for detail
Company
H-E-B
H-E-B is headquartered in San Antonio, Texas with approximately $46 billion in revenue and 160,000+ Partners.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Jason L.
President & Chief Operating Officer @ Favor Delivery
Roxanne Orsak
Chief Operating Officer
Recent News
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