Surepoint Medical Centers · 2 days ago
Full-Time Registration Clerk
Corpus Christi, TX
Full-time
Onsite
Entry Level
1+ years expSurepoint Medical Centers is focused on providing excellent customer service across its facilities. The Registration Clerk will be primarily responsible for assisting patients with registration, verifying insurance eligibility, and ensuring accurate data entry while maintaining a high standard of customer relations.
Health CareHealth DiagnosticsMedicalWellness
Responsibilities
Stand up and greet, register, instruct and provide general assistance to patients while providing superior customer service and respect to patients and families
Accurate data entry of demographic and financial information into computer system
Effectively verify and communicate to patients and their family insurance eligibility, filling, collections and payment responsibilities
Collections: Correctly collect co-pays, co-insurance, deductibles and set up payment plans
Answer phones, take messages and return voicemails with a smile
Medical Records: Following appropriate HIPAA guidelines provide medical records to primary care providers, insurance carriers, referred providers and patients per patient request
Assist in an emergency by performing CPR and provide documentation as needed
Basic typing and computer proficiency
1 – 2 years of Customer Service experience
Strong team player
Maintain current American Heart Association BLS certification
Ability to work independently and with the public in a high-pressure environment while maintaining excellent customer service
Flexibility with schedule; including day, evening and weekend hours as needed
Basic math skills and accurately process money transactions
Experience with office equipment: multi-functional printer/copier/fax, multi-line phone system, calculator
Ability to trouble shoot equipment errors
Qualification
Required
Must partner with clinical and management team to provide patients and their families with excellent service
Stand up and greet, register, instruct and provide general assistance to patients while providing superior customer service and respect to patients and families
Accurate data entry of demographic and financial information into computer system
Effectively verify and communicate to patients and their family insurance eligibility, filling, collections and payment responsibilities
Collections: Correctly collect co-pays, co-insurance, deductibles and set up payment plans
Answer phones, take messages and return voicemails with a smile
Medical Records: Following appropriate HIPAA guidelines provide medical records to primary care providers, insurance carriers, referred providers and patients per patient request
Assist in an emergency by performing CPR and provide documentation as needed
Basic typing and computer proficiency
1 – 2 years of Customer Service experience
Strong team player
Maintain current American Heart Association BLS certification
Ability to work independently and with the public in a high-pressure environment while maintaining excellent customer service
Flexibility with schedule; including day, evening and weekend hours as needed
Basic math skills and accurately process money transactions
Experience with office equipment: multi-functional printer/copier/fax, multi-line phone system, calculator
Ability to trouble shoot equipment errors
Physical Demands: While performing the duties of this job, the employee is occasionally required to use hands to finger, handle or feel objects, tools or controls; walk; sit; stoop; reach; balance; talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include distance vision, color vision, peripheral vision, close vision, depth perception and the ability to adjust focus. Employee must be able to perform CPR and maintain current BLS certification
Work Environment: While performing the duties of this job, the employee may be exposed to some chemical hazards as described in materials safety data sheets and in accordance with OSHA standards. The noise level in the work environment is usually minimal
Company
Surepoint Medical Centers
Surepoint Medical Centers offers radiology, laboratory services, and neurological services.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase