EMCOR Facilities Services ยท 2 days ago
General Trades Service Manager
Tempe, AZ
Full-time
Onsite
Senior Level
5+ years expEMCOR Facilities Services is a leading provider of mechanical and electrical construction and facilities services. The General Trades Service Manager will provide technical support and manage work orders for general trades-related tasks, ensuring timely completion and effective communication with customers and contractors.
Clean EnergyConsultingEnergyFacility ManagementJanitorial ServiceProject Management
Responsibilities
Perform administrative support to include work order management and scheduling, vendor management, purchase order coordination, reporting, and any other such task assigned by supervisors
Provide technical direction and support to EMCOR Field Organization and subcontractors to ensure timely completion of all general trades-related work orders
Respond to requests for maintenance and repair of facilities with an emphasis on plumbing, doors, and electrical situations affecting the facilities, etc
Maintain effective communications with employees, management, EFO/contractors, and customers as operations are 24/7
Assist customer and service providers with invoicing statuses and issues; escalate when appropriate
Provide accurate reporting on open work orders for supervisor review as requested
Document all work order related correspondence with customers and EFO/service providers to ensure files and work order history are always up to date and complete
Will attend all required staff meetings and complete all required safety training
Qualification
Required
Associates Degree or equivalent experience
Minimum of 5 years of experience in general contractor trades maintenance and management or an equivalent combination of education and experience
Advanced proficiency in MS Windows Applications, including MS Excel and Word. Must be able to Type min 50 wpm and have good writing skills
Professional and friendly demeanor, willing to go above and beyond to accomplish the mission
Ability to work under pressure and make correct decisions with limited input; know when to escalate issues to leadership
Ability to communicate effectively and efficiently with all functions of the Operations Team and Call Center to carry out objectives of the program
Ability to think critically and problem solve
Ability to maintain a courteous, professional demeanor at all times
Convey confidence in providing and receiving pertinent information
Must be punctual, reliable and caring about their work ethic
Capability to travel < 25% to customer headquarters or sites
Must have Plumbing experience
Preferred
Bi-lingual English-Spanish preferred
Benefits
Competitive salary and benefits package
Company
EMCOR Facilities Services
EMCOR Facilities Services manages, services, and maintains the facilities and systems.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Michael P. McElrath
President
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