Amazon Web Services (AWS) · 1 day ago
Sr. Technical Program Manager, EC2 CCX
Amazon Web Services (AWS) is seeking a passionate and driven Technical Program Manager for the EC2 Capacity Customer Experience (CCX) team. This role involves owning customer planning within the GenAI instance portfolio, managing demand intake, and driving initiatives that support key goals and KPIs while collaborating with various engineering and product management teams.
Agentic AIConsultingDevOpsInformation TechnologySoftwareWeb Development
Responsibilities
Own customer planning within the GenAI instance portfolio
Serve as EC2’s primary POC for managing demand intake
Organize supportability scenarios to influence VP+ business decisions
Ensure infrastructure and EC2 teams execute against global commitments
Drive key initiatives that support goals/KPIs that are measured and reported to executive leadership
Drive system improvements and collaborate with engineering organizations to build new technologies that automate various aspects of GenAI EC2 Capacity planning
Qualification
Required
5+ years of technical product or program management experience
7+ years of working directly with engineering teams experience
3+ years of software development experience
5+ years of technical program management working directly with software engineering teams experience
Experience managing programs across cross functional teams, building processes and coordinating release schedules
Preferred
5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Benefits
Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
Paid time off
Parental leave
Company
Amazon Web Services (AWS)
Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing.
H1B Sponsorship
Amazon Web Services (AWS) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
BIRD Foundation
2025-01-22Grant
Leadership Team
Recent News
2026-01-14
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2026-01-14
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