Senior Account Manager, Key Accounts jobs in United States
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Phillips 66 · 4 days ago

Senior Account Manager, Key Accounts

Phillips 66 is a leading energy company committed to improving lives and providing energy solutions. The Senior Account Manager, Key Accounts will manage a portfolio of customer accounts, build relationships, and support strategic account activities to enhance customer experiences and drive business growth.

EnergyLogisticsManufacturing
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Comp. & Benefits
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Responsibilities

Manage a defined portfolio of customer accounts, building strong relationships with key decision‑makers and ensuring smooth, two‑way communication
Lead regular in‑person and virtual engagements to clarify customer needs, present tailored solutions, and address issues with urgency and ownership
Develop and execute account plans that foster engagement, support contract renewals, and identify opportunities for growth within existing accounts
Serve as the customer champion by partnering closely with supply chain, operations, and commercial teams to align on service levels and deliver a seamless experience
Use data, market insights, and established sales processes to forecast demand, recommend pricing strategies, and prepare value‑driven business reviews
Navigate complex customer requirements, negotiate within defined parameters, and ensure compliance with relevant policies and standards
Maintain accurate CRM data to support customer retention and business development efforts
Continuously build your capabilities through coaching, training, and industry learning while contributing a proactive, solutions‑focused mindset that strengthens customer relationships and supports business goals

Qualification

Customer account managementData analysisNegotiation skillsCRM systems proficiencyVirtual communicationRelationship managementCreative problem-solvingCommunication skills

Required

High School Diploma or GED equivalent
Legally authorized to work in the job posting country
3+ years of experience managing customer accounts, resolving issues, and supporting sales activities
Willing and able to travel up to 50% of time
Must have a valid driver's license

Preferred

Experience in the oil & gas, lubricants, commercial operations, marketing, or related industries
Demonstrated ability to analyze data, draw insights, and translate findings into customer‑focused actions
Strong negotiation and influencing skills, with a track record of navigating complex customer needs
Proven ability to build trust, manage conflict, and maintain long‑term professional relationships
Proficiency in virtual communication, business reviews, and preparing tailored customer presentations
Creative problem‑solving approach and a strong sense of ownership in driving outcomes
Strong communication skills with the ability to engage effectively across diverse stakeholders
Solid capability using CRM systems, sales tools, and basic data analysis to support account work

Benefits

Annual Variable Cash Incentive Program (VCIP) bonus
8% 401k company match
Cash Balance Account pension
Medical, Dental, and Vision benefits with an annual company contribution to a Health Savings Account for employees on HDHP
Total well-being programs and incentives, including Employee Assistance Plan, well-being reimbursement, and backup family care services

Company

Phillips 66

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Energy manufacturing and logistics company

Funding

Current Stage
Public Company
Total Funding
$2B
Key Investors
Elliott Management Corp.
2025-09-16Post Ipo Debt· $2B
2025-02-11Post Ipo Equity
2012-05-01IPO

Leadership Team

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Mark Lashier
Chairman and CEO
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Jeff Dietert
Vice President, Investor Relations
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Company data provided by crunchbase