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Colorado Department of Revenue · 1 day ago

TEMPORARY Customer Service Representative- Grand Junction, CO

Grand Junction, CO

Internship

Onsite

Intern, Entry Level

$17/hr - $17/hr

The Colorado Department of Revenue is seeking applicants for part time temporary positions for customer service representatives. The role involves providing information and handling product sales to customers while ensuring effective communication and public relations skills are utilized during daily interactions.

Government Administration

No H1B

Responsibilities

Work directly with internal and external customers in person, on the phone, and via email

Sell park passes, hunting/fishing licenses, OHV/boat registrations, and associated permits

Answer technical questions about State Parks, hunting and fishing regulations, and the Big Game draw process

Answer incoming calls, handle in-person inquiries, and/or direct them to appropriate staff

Receive, process, and file big game license returns

Data entry within Google Suite

Check voicemail box and return calls daily

Monitor patrol radios, relay messages, and dispatch to staff

Daily cleaning and stocking of front counters, shelves, brochure racks, retail displays, and personal workstations

Perform Mandatory checks of required species such as bears, mountain lions, moose, bighorn sheep, mountain goats, and bobcats on an as-needed basis

Chronic Wasting Disease sample collection

Other duties as assigned

Qualification

Customer serviceInterpersonal communicationGoogle Suite proficiencyMicrosoft Office proficiencyMultitaskingAttention to detailTeamwork

Required

Possess strong interpersonal communication skills (both verbal and written) to deliver excellent customer service

Previous experience handling money and working with the public required

Proficiency in Google and Microsoft based computer applications required

Must be able to effectively multitask and pay attention to detail

Must be 18 years of age or older

Must be willing and able to work 40 hours per week as applicable. Occasional weekends may be required

Must be willing to handle harvested animals during mandatory checks and CWD submissions

Applicants may be subject to successful completion of a comprehensive background check

Must have a current and valid drivers license or reliable transportation

Basic computer skills required (MS Office Suite, Google App Suite)

Ability to work well within a team

Subject to background Screening

Preferred

Recent college graduates with a Natural Resources degree preferred

Previous experience handling money and working with the public preferred

Company

Colorado Department of Revenue

With just under 1500 employees, the Colorado Department of Revenue oversees the Division of Motor Vehicles, the Enforcement Division, the Colorado State Lottery, and the Taxation Division.

Founded in 1941