Grand Rapids Community College · 8 hours ago
Support Professional, Student Life & Leadership - Office Manager
Grand Rapids, MI
Full-time
Onsite
Mid Level
$20.23/hr - $20.23/hr
3+ years expGrand Rapids Community College is seeking a Support Professional for their Student Life & Leadership department. This role provides direct administrative support to the Director and manages various budgetary and operational tasks related to student events and services.
AlumniEducationHigher EducationUniversities
No H1B
Responsibilities
Overall budget projection and monitoring, and account reconciliation for numerous Student Life & Leadership and student organizations, including the department budget and the food pantry budget
Provide direct support to the Director of Student Life & Leadership through regular update meetings, processing navigate referrals, assisting with email inbox, phone calls, and scheduling student meetings
Maintain accurate and up-to-date financial records and prepare financial documentation for end-of-year and auditing purposes
Responsible for Student Life cash management, which includes weekly sales deposits, cash outs, point of sale reconciliations
Manage ordering for Student Life and Student Food Pantry. Serves as back up to the Basic Needs Coordinator for inventory and promotion of Food and Snack Pantry Resource
Responsible for daily administration of the Center for Student Life & Leadership including, but not limited to:
Purchasing approval for any and all event, supplies, and food ordering
Coordinate and request through banquet and conference services all space request and space set-up needs
Responsible for processing all student organization and student involvement forms. Examples are event registration forms, permission to raise funds, popcorn machine rental, RaiderCard readers, cash box requests, amplified sound requests, and travel and van rental request forms
Verify that approved events are in RaiderConnect
Communicate timelines in a clear and kind way to students and departments
Provide support to the Campus Activities Board's event planning:
Keep up to date with annual budget and follow all GRCC purchasing and contract procedures
Support select CAB events through attendance and representing the Student Life Office
Support the campus student events calendar, and provide updates as needed to various campus departments
Support the PTK advisor and GRCC/PTK MOU by processing membership payments and sharing processed memberships with the GRCC Registrar's Office
Support the development and production of the GRCC Campus Life Newsletter
Serve on the Behavioral Intervention Team (BIT) as the team's secretary and support the BIT case-managers in keeping records up to date, prompt follow ups in the case management software system, and closing reports
Responsible for processing BIT & student conduct background checks upon request, scheduling BIT & student conduct appointments, and assisting with conduct related paperwork as needed
Assist with Student Life counter services including duties related to opening and closing the office
Manage office communications; serve as web editor for the Student Life & Leadership office, email templates for student response, tabling, bulletin boards and digital signage related to Student Life & Conduct services at large and/or Student Life sponsored events
Maintain and organize Student Life & Leadership Google Drive and Shared Drive. Update access permissions as necessary for personnel changes
Provide back up support to Service and Technology Coordinator for front desk management and supervision
Provide general support to all Student Life office functions and events
Present a positive and professional image, utilizing the GRCC Service Excellence guidelines, to the students, visitors, department and college
Participate as a member or leader on teams or committees as requested or as mutually agreed upon
Assist in event coordination support
Regular attendance during normal scheduled hours is required. Being present is essential for serving customers and performing the essential functions of this position
Performs other related duties as assigned
Qualification
Required
Associate's degree or comparable combination of relevant education and experience
Three (3) years of experience in a customer service role or office environment required
Ability to perform functions of the job efficiently and cheerfully in stressful situations
Excellent organizational and problem solving skills
Excellent written, verbal and interpersonal communication skills
Ability to provide high level customer service
Possess the personality and enthusiasm to work with students, college staff and general public
Proficient in software applications including PeopleSoft, Microsoft Office (MS Word, Excel, Publisher, Power Point)
Ability to take initiative, to follow through, and effectively manage multiple projects in a timely manner
Ability to work effectively with diverse groups and individuals
Finalists must possess excellent proofreading skills and have aptitude for detailed work
Ability to lift a maximum of 30 pounds
Ability to sit for prolonged periods of time
Ability to constantly engage students at different stations throughout the Student Services area for long periods of time
Ability to handle confidential material judiciously
Project a professional image including punctuality and good attendance record
Exhibit a working knowledge of College departments and services available for students, staff, faculty and the community
Preferred
Experience in higher education
Benefits
Health Coverage: Six health insurance plan options, including one with no health insurance premiums.
Time off: Enjoy substantial vacation time.
Wellness Program: Access resources for physical and mental wellbeing, and an onsite gym membership.
Continuous Learning: Career development and educational opportunities.
Retirement Plans: Secure your future with our retirement options, including a state retirement plan.
Company
Grand Rapids Community College
Grand Rapids Community College is a school in Grand Rapids.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$9.15MKey Investors
U.S. Department of LaborU.S. Department of EducationAll Within My Hands Foundation
2024-04-10Grant· $5.5M
2020-09-23Grant· $3.6M
2020-01-30Grant· $0.05M
Leadership Team
Don VanOeveren
Assoc Dir - ATC Open Computer Lab
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