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CommonSpirit Health · 19 hours ago

Program Manager

Seattle, WA

Full-time

Onsite

Mid Level

$37.49/hr - $48.08/hr

3+ years exp

CommonSpirit Health is seeking a Program Manager for their Neurosurgery Centers of Excellence. This role is responsible for ensuring contractual compliance, enhancing patient experience, and coordinating care while working closely with providers and stakeholders.

Health CareMedicalNon Profit

Responsibilities

Provides subject matter expertise for ensuring contractual compliance with Virginia Mason Franciscan Health’s value-based COE program

Responsible for the quality, efficiency and effectiveness of VMFH’s COE program, including meeting the patient experience needs of the COE patient population

Accountable for the development, implementation and monitoring of the COE patient experience in accordance with contractual obligations, as well as VMFH’s organizational patient experience and growth goals

Support the day to date functioning of the COE program, acting at the patient’s primary point of contact to help coordinate their overall experience while at the VMFH campus

Works in partnership with providers, patients, caregiver, and stakeholders within the COE client and VMFH leadership to support the delivery of services

Qualification

Healthcare experienceProject managementGoogle applicationsCommunication skillsOrganizational skillsMedical terminologyLean methodologyCustomer serviceData entry skills

Required

Bachelor's degree preferred and/or three (3) years of experience in a role/function in a healthcare setting, with direct patient contact

At least two (2) years of experience managing projects and/or people in an integrated delivery system, validating the knowledge and understanding of the full care continuum for patients of this population

Strong written and verbal communication skills, including the ability to communicate effectively with a wide range of audiences, including patients, physicians, care teams, administrative leaders, and provide excellent customer service, and represent VMFH well in the local and national communities

Excellent organizational skills, with the ability to prioritize, think strategically, and manage multiple tasks and deadlines at once in a fast-paced environment

Experience with multi-cultural, varied socioeconomic patient population

Comfortable working in a dynamic role and open to the evaluation of responsibilities

Strong computer, data entry and typing skills and ability to work between multiple technology platforms. Ability to learn and utilize new technology as it evolves with the program

Proficient in Google applications

Knowledge of Medical Terminology

Preferred

Experience in lean methodology to help support process improvement within the program

Benefits

Health/dental/vision

FSA

Matching retirement plans

Paid vacation

Adoption assistance

Annual bonus eligibility

And more

Company

CommonSpirit Health

Glassdoor3.6

Common Spirit Health is a healthcare organization that provides research programs, home health programs, and virtual care services. It is a sub-organization of CommonSpirit Health.

Founded in 2019

Chicago, Illinois, USA

10001+ employees