ChowNow · 4 weeks ago
Financial Operations Specialist
Victoria, BC
Full-time
Hybrid
Entry Level
CA$28.50/hr - CA$32.50/hr
1+ years expChowNow is a leading player in off-premise restaurant technology, helping independent restaurants thrive in the digital economy. They are seeking a proactive and detail-oriented Financial Operations Specialist to support a wide range of accounting, billing, and operational functions for their Canadian subsidiary while collaborating with U.S based teams.
HospitalityTelecom & CommunicationsFood and BeverageE-CommerceAppsLogisticsDelivery ServiceInternetLocalMobile AppsRestaurants
Responsibilities
Complete our ChowNow onboarding (Ramp Camp) where you’ll learn the ins and outs about ChowNow and our products
Learn the basics of our chart of accounts structure and start reviewing and entering vendor invoices, collecting credit card receipts, and assisting with processing of employee expense reimbursements
Act as a primary point of contact for our Victoria office space, coordinating and tracking parking validations as needed, ensuring access and facilitating room bookings, and troubleshooting onsite issues or facility concerns
Enter daily cash and corporate card transactions to reconcile bank and book balances
Begin managing customer billing activities, including performing audit procedures between Stripe, Corpa (back-end), Core (front-end) and responding to billing inbox requests for cancellations and support
Manage incoming mail scans and ensure proper digital filing and document organization
Begin understanding and preparing other recurring journal entries and monthly reconciliations
Facilitate tracking, calculating, recording, and processing of employee and affiliate commissions payouts
Perform monthly billing audits between parent and subsidiary entities and ensure accurate invoicing for intercompany subscription services
Begin assisting with compliance activities, including sales and payroll tax filings and remittances and providing support and schedules for ad-hoc audit requests as needed
Interface with outside departments in regards to questions around transactions and account inquiries
Own all monthly recurring journal entries and reconciliations in conjunction with the US team
Take charge of the financial reporting process including review of the month-to-month Income Statement variances and assisting in preparation of financial statements to be sent to banking partners
Work with the Senior Accounting Manager to document policies and procedures as well as brainstorm improvements to current day operations
Help improve financial workflows by identifying and implementing process efficiencies
Qualification
Required
1-2 years of relevant experience in a finance, accounting, or administrative role
Strong attention to detail with a proactive approach to documentation and task follow-through
Comfort working independently and across time zones with remote teams
Excellent organizational and professional communication skills, especially when interacting with vendors and internal teams
Willingness to learn new systems and improve processes
Preferred
Experience with tools like NetSuite, QuickBooks, Stripe, Salesforce, or Google Sheets
Benefits
Ongoing training and growth opportunities.
Mental Health Coverage - we offer several programs to support your mental health and wellness goals.
Unlimited paid vacation. We expect you to work hard, but still enjoy your personal life
Flexible work space (remote, hybrid, or travel-friendly)
Comprehensive benefits plan (health, dental and short-term counseling)
Dog-friendly downtown office in Victoria, BC (accessible by transit and close to a diverse range of restaurants)
In-office perks - building gym, regular team building activities, unlimited coffee, tea and hot chocolate, town hall snacks
Employee Stock Incentive Plan.
Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly.
Enough freedom to spread your wings while still holding you accountable.
Company
ChowNow
ChowNow helps branded online ordering systems for independent restaurants through the restaurants’ own websites.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$64.04MKey Investors
3L Capital,Catalyst InvestorsCatalyst InvestorsUpfront Ventures
2019-05-08Series C· $21M
2017-10-24Series B· $20M
2016-09-08Series Unknown· $5.38M
Leadership Team
Christopher Webb
Co-Founder & Chief Executive Officer
Kanika Soni
CEO
Recent News
Upfront.com
2026-02-09
2025-08-01
2025-03-04
Company data provided by crunchbase