ICONMA · 1 week ago
Senior Business Analyst
Detroit, MI
Full-time
Onsite
Senior Level
$45.71/hr - $47.28/hr
5+ years expICONMA is seeking a Senior Business Analyst for their healthcare operations team in Detroit, MI. The role involves identifying and resolving operational issues impacting patient care and efficiency, leading cross-functional teams, and analyzing performance data to support operational improvements.
Staffing & Recruiting
Responsibilities
The Senior Business Analyst supports healthcare operations by identifying, analyzing, and helping resolve operational issues that impact patient care, regulatory compliance, quality, and efficiency. This role leads cross-functional work groups across clinical, administrative, and operational teams to plan, coordinate, and track the actions required to address identified issues
The Senior Business Analyst analyzes operational and performance data to identify trends and emerging risks, provides clear and timely reporting to leadership at all levels, and supports issue management and minor initiatives. This is a non-technical role focused on business processes, operational performance, and stakeholder coordination rather than system design or application development
Lead cross-functional work groups involving clinical, operational, quality, compliance, and administrative stakeholders to address healthcare operational issues
Facilitate issue identification, root cause analysis, risk assessment, and action planning to support operational improvements
Plan, coordinate, and track tasks, milestones, and deliverables required to resolve operational issues
Analyze operational, quality, and performance data to identify trends, potential risks, and improvement opportunities
Maintain issue logs, action plans, and documentation to ensure accountability and traceability
Develop and deliver clear status updates, dashboards, and reports for frontline leaders, management, and executive leadership
Demonstrated experience leading cross-functional teams in a healthcare environment without direct authority
Strong analytical skills with experience analyzing healthcare operational, quality, or performance data
Excellent written and verbal communication skills, including the ability to present complex information to senior and executive leadership
Strong organizational and time-management skills with the ability to manage multiple operational issues simultaneously
Experience with issue tracking, action planning, and performance reporting
Ability to work effectively in a complex, regulated healthcare environment and manage ambiguity
Advanced skills using Microsoft Excel and PowerPoint
Qualification
Required
Experience working with healthcare regulatory, accreditation, or quality frameworks (e.g., CMS, Joint Commission, state or federal regulations)
Experience with performance improvement, root cause analysis, or customer satisfaction initiatives
Basic project coordination experience
Experience preparing executive-level summaries, dashboards, and leadership presentations
Experience working in hospitals, health systems, payer organizations, or large healthcare networks
Experience with Medicare Advantage
Strong analytical skills
Health plan operations
Bachelor's degree a related field
5+ years of experience in a healthcare business analyst, operations analyst, or similar role
Benefits
Health Benefits
Referral Program
Company
ICONMA
ICONMA: Your Partner in Global Staffing Solutions and Digital Transformation ICONMA is a globally recognized, Woman-Owned staff augmentation and technology consulting firm.
1001-5000 employees
H1B Sponsorship
ICONMA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (34)
2024 (31)
2023 (26)
2022 (39)
2021 (37)
2020 (69)
Funding
Current Stage
Late StageLeadership Team
Claudine George
Founder and CEO of ICONMA, LLC
Company data provided by crunchbase