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NEOGOV · 12 hours ago

IT Project Management Manager

Thurston County – Olympia, WA

Full-time

Onsite

Senior Level, Lead/Staff

$104K/yr - $137K/yr

10+ years exp

NEOGOV is part of the Washington State Patrol, focusing on enhancing public safety through technology. The IT Project Management Manager will oversee the agency’s mobility program, manage several critical systems, and collaborate with various stakeholders to ensure effective program management and strategic planning.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

U.S. Citizen Only

Responsibilities

Management of the Mobile Office Platform (MOP) for the Field Operations Bureau (FOB) and the Commercial Vehicle Division/Motor Carrier Safety Division (CVD/MCSD)

Management of the Computer Aided Dispatch (CAD) system

Management of the Records Management System (RMS)

Management of the Traffic and Criminal System (TraCS)

Coordinate with other agency business support groups such as Budget and Fiscal Services to develop effective budget plans and tracking

Plan and provide leadership for the technical teams when working on technical updates/fixes

Forecast the technical requirements of the applications this position supports

Coordinate with vendors, leadership, and business owners to provide a five-year roadmap for expenditures that include software and hardware updates, contract and maintenance renewals, value adds that require assessment and staff capacity

Provide all of the required documentation for the Admin Support team to ensure contracts are established and/or renewed promptly

Provide facilitation, guidance, and leadership to the technical teams as they work through technical issues, problem-solve, and find long-term solutions that meet the needs of the customers

Ensure technical teams provide open communication with stakeholders and peer teams within ITD that may have responsibilities or impact from work completed by the LEOS team

Provide management, review, and verification that team governance is formally maintained

Direct management of the MOP/CVD/MCSD, CAD, RMS, and TraCS supervisors and technical teams

Act as the liaison between LEOS, technical teams, and the business owners and users

Liaison with FOB, CVD/MCSD, Communications, and other divisions as the primary point of contact

Determine if modifications to currently installed software are needed to improve officer safety or efficiencies

Evaluate the supervisors and review unit staff evaluations

Provide leadership over problem-solving technical issues to ensure teams look for the long-term solution

Ensure ITD staff have a detailed understanding of the technology needs and priorities of their internal/external customer groups

Provide LEOS staffing capacity and workload analysis for future planning and potential added resource justification and/or realignment

Qualification

Information TechnologyProject managementTechnical leadershipComputer hardware/software supportLaw Enforcement OperationsMicrosoft OfficeTeam buildingNegotiationConflict resolutionWritten communicationOral communication

Required

Bachelor's degree or higher in Information Technology (or a close related field) from an accredited institution OR six to eight years of experience working as a senior-level IT system administrator or application developer OR Associates Degree in Information Technology or similar technical degree and two years of equivalent IT experience

Four (4) years of senior-level experience (typically obtained through 10-12 years' experience) in at least one of the following disciplines: Computer hardware/software support, Project management, Law Enforcement Operations

Four years of supervisor and/or management experience with persons hired, evaluated, and disciplined

Demonstrated skills in the following: Leading, managing, coaching, and mentoring technical and/or business/professional staff, Strategic planning and organizational development, Communicating effectively across a broad range of personnel and management levels, Absorbing new and complex information quickly, Written and oral communication, Team building, negotiation, and conflict resolution

Competency in Microsoft Office (Word, PowerPoint, Excel). Further competency in Microsoft Visio and Microsoft Project is desirable

Benefits

A healthy life/work balance by offering flexible schedules and telework options for most positions.

An Infants at Work Program that is based on the long-term health values of infant-parent bonding and breastfeeding newborns.

Continuous growth and development opportunities.

Opportunities to serve your community and make an impact through meaningful work.

Employment opportunities that recognize military veterans and/or military spouse per Governor Executive Order 19-01.

Qualification for the Public Loan Forgiveness Program.

Employees and their families are covered by medical (including vision), dental and basic life insurance.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses.

Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

State Employees are members of the Washington Public Employees' Retirement System (PERS).

Employees also have the ability to participate in the Deferred Compensation Program.

All state employees are covered by the federal Social Security and Medicare systems.

If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Full-time employees earn eight hours of sick leave per month.

Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165.

Washington State supports members of the armed forces with 21 days paid military leave per year.

Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave.